Viagogo

A ticket purchase was made through Viagogo without my consent for the 999999999 Zorlu Istanbul event. Without my approval or knowledge, and without sending me any confirmation code, €124.14 was charged to my card, and this amount is currently shown as pending. I reported the issue to Viagogo’s onlin...

On 31.08.2025, I attempted to purchase a ticket for the Frankfurt – Galatasaray Champions League match through Viagogo. The ticket price was displayed as €37, but without any confirmation message or approval from me, my credit card was charged €1,100. This was done without my consent, and I have bee...

On 28.08.2025, I purchased 4 tickets through Viagogo for the B***** concert at Vadi İstanbul. I paid more than ₺14,000 in total, and my transaction number is 622027904. However, the tickets never arrived. When I went to the venue on the day of the event, I was informed at the box office that tickets...

On 22.08.2025, I purchased two tickets through Viagogo for the Coldplay concert at Wembley Stadium in England, paying a total of $904.60. At the time of purchase, the site clearly stated that tickets would be delivered no later than the day of the concert and that a refund was guaranteed if they wer...

On 25.08.2025, two tickets for the Gençlerbirliği–Fenerbahçe football match were purchased through Viagogo without my knowledge or consent. A total of ₺70,000 was charged to my İş Bankası credit card. I received no confirmation SMS, email, or approval notification from either my bank or Viagogo rega...

On 06.09.2025, a ticket purchase of ₺22,475 was made through Viagogo for the Mahsun Kırmızıgül concert at Harbiye, without my knowledge or consent. The ticket provided does not even include a seat number, making the situation even more suspicious. My order number is 621569549. Since this transactio...

I purchased a ticket for the Keinmusik Berlin event through Viagogo and later canceled the sale on 21.08.2025, two days before the concert date (23.08.2025). Without any clear prior warning, Viagogo charged my credit card €124 as a penalty fee, even though the original ticket price was only €80. Thi...

Around 10 June, I sold my standing category ticket for Dua Lipa’s concert in Milan through Viagogo. I personally attended the concert with my own ticket without any problems. However, Viagogo later claimed that the buyer of my resold ticket could not enter the event and, without providing me with an...

Although the price isn't very high, I want to share a complaint I had. Be careful, don't even bother with Viagogo! This platform doesn't organize events; it's practically a rip-off. The Problem We're Having: We made the wrong decision to buy tickets for a concert in May through Viagogo. The concert...

Just had a terrible experience with Viagogo—DO NOT BUY! I had tickets for the Oasis concert today. I received the tickets on July 9 and contacted them right away, but I had already resold the tickets and couldn’t transfer them to the buyer. I spent four days calling them, and yesterday, the tickets ...

I've been selling my tickets through Viagogo since the beginning of the first month. I didn't have a single violation. But in the fifth month, there was a Real Madrid vs. Barcelona match on the 11th of the fifth month. I had sold the tickets, but an error occurred while ordering tickets. The mistake...

I purchased a Jennifer Lopez Istanbul concert ticket from Viagogo for the originally announced date of July 4, 2025. However, the concert organizers later officially announced that the event would take place on August 5, 2025. This means the ticket I purchased is for a date that does not exist, maki...

I purchased a concert ticket for the T***** event through the Viagogo platform, expecting fair pricing. However, I was shocked to see that I paid ₺3.102,50 for a ticket that my friend bought for only ₺1.200. The reason for this inflated price is that Viagogo charges ticket prices in €, leading to si...

I live in Istanbul and purchased a ticket for The Blaze concert from Viagogo, which was listed as taking place in Istanbul on June 27. Both before and after completing the purchase, the Viagogo website clearly displayed Istanbul as the event location. However, I later discovered through a friend th...

Dear Viagogo Team, With order number 615575556, I purchased two tickets for the Ludovico Einaudi concert scheduled for September 27, 2025, at Istanbul Volkswagen Arena. I selected seats in Block 204, where the listed price was ₺2.944 per ticket. Based on this, I expected to pay around ₺5.888 in tot...

I purchased tickets from Viagogo, but the tickets I received are not worth the price I paid. While I can accept the financial loss, the crucial issue is that I cannot verify the authenticity of the tickets provided. This is the worst website experience I have ever encountered. It appears that ticke...

Hello, I purchased two tickets via Viagogo for the Jennifer Lopez concert originally scheduled for July 4 at Festival Park Yenikapı in Istanbul. Each ticket cost $246, and with the site’s commission, I paid a total of $571.30. Later, I found out the concert was postponed to August 5. Since I will be...

I had a terrible experience purchasing Jennifer Lopez concert tickets through Viagogo. I was following the news and saw that several outlets reported ticket sales had begun, even though the official sale date was set for April 8. Worried I’d miss out, I quickly bought two tickets from Viagogo, each ...

Viagogo sold me a ticket they clearly didn’t have in their possession—and charged nearly double its actual value. Only after I made the payment did they inform me that I would have to wait until the event date for confirmation. If I had known upfront that they might not even have the ticket and coul...

I had a very disappointing experience with Viagogo. I purchased tickets under order number 556241 for the B** K****** concert at Harbiye in Istanbul. I specifically selected front row seats and paid a total of €140.32 (around ₺6,000) for two tickets. However, when the tickets arrived, I was shocked ...

I’m requesting the cancellation and full refund of two tickets I purchased on Viagogo for the Fenerbahçe Beko match scheduled for June 6. Unfortunately, I will not be able to attend the game due to an unexpected medical situation—I'm required to stay at the hospital as a caregiver, and this makes it...

I bought a ticket from Viagogo for the Jennifer Lopez concert scheduled for July 7. Just one day after my purchase, I received an email stating that the concert date had changed and, according to their policy, no refunds would be issued. This alone was frustrating—but what made it worse was what I d...

Viagogo is absolutely a site to avoid when buying or selling event tickets. It shows up first in search results, especially when you’re urgently looking for tickets, but don’t be fooled—this platform is misleading and can cost you dearly. I bought a ticket through Viagogo and later decided to resel...

Two months ago, I purchased tickets from Viagogo for the Billie Eilish concert in Cologne. My cousin and I were beyond excited, and we made travel plans specifically for this event. But when we arrived at the venue, we were left standing outside—Viagogo never delivered the tickets. Up until the ver...