Viagogo Failed to Deliver My Billie Eilish Tickets

On 22.08.2025, I purchased two tickets through Viagogo for the Coldplay concert at Wembley Stadium in England, paying a total of $904.60. At the time of purchase, the site clearly stated that tickets would be delivered no later than the day of the concert and that a refund was guaranteed if they wer...

On August 9, I purchased a ticket through Viagogo for Blackpink’s concert in Barcelona, paying ₺10,000. However, even just one hour before the concert started, my ticket had still not been delivered. While waiting in front of the venue with great excitement and preparation, I was unable to enter bec...

Viagogo completely ruined our week. I bought tickets for a match and waited for them to be uploaded, but they never were. When I contacted customer service, they told me they would upload the tickets on match day. Trusting them, we traveled 500 kilometers to the stadium—only to be left waiting outsi...

I’m very disappointed and frustrated with Viagogo. On March 28th, I purchased tickets for the C** Y***** show at Bostancı Gösteri Merkezi. Shortly after, I was informed the event was cancelled. Naturally, I applied for a refund. But instead of processing it, Viagogo told me the show wasn’t cancelled...

Yesterday, I bought two tickets from Viagogo for the Fenerbahçe–Galatasaray match, but I wasn’t able to enter the stadium with them. Despite being promised multiple times that there would be no issues, I was left outside the venue, completely let down and humiliated. I have all the chat transcripts...