I purchased a concert ticket for the T***** event through the Viagogo platform, expecting fair pricing. However, I was shocked to see that I paid ₺3.102,50 for a ticket that my friend bought for only ₺1.200. The reason for this inflated price is that Viagogo charges ticket prices in €, leading to significant overpricing when converted to Turkish Lira.
When I contacted Viagogo support to express my concerns, they explained that the platform operates as a ticket-sharing marketplace, meaning prices can fluctuate drastically. But this does not justify charging more than double the market value for the same event. Unless we’re talking about an international concert like M****** J****** in America, such extreme markups are unacceptable.
This is the second time I’ve felt deceived by Viagogo. On top of that, the tickets only became available right before the concert started, causing unnecessary stress. Discovering the true cost at the last minute left me feeling completely taken advantage of.
I explicitly request a partial refund reflecting the market price difference and a formal explanation for these excessive markups.
I’m extremely frustrated with Viagogo and demand an immediate resolution. I was charged a total of ₺7,124 for tickets under the name M***** O****, but the actual tickets I received were worth only ₺1,500 each—without any names or clear details attached. This is completely unacceptable and misleading...
Viagogo is absolutely a site to avoid when buying or selling event tickets. It shows up first in search results, especially when you’re urgently looking for tickets, but don’t be fooled—this platform is misleading and can cost you dearly. I bought a ticket through Viagogo and later decided to resel...
On September 30, I purchased a ticket from Viagogo for the S*** E***** concert**. Unfortunately, the event was postponed, and ever since then, I haven’t received a refund—even though the concert never took place on the scheduled date. I tried selling the ticket through Viagogo’s platform, but that ...
Hello, I purchased two tickets via Viagogo for the Jennifer Lopez concert originally scheduled for July 4 at Festival Park Yenikapı in Istanbul. Each ticket cost $246, and with the site’s commission, I paid a total of $571.30. Later, I found out the concert was postponed to August 5. Since I will be...
Viagogo sold me a ticket they clearly didn’t have in their possession—and charged nearly double its actual value. Only after I made the payment did they inform me that I would have to wait until the event date for confirmation. If I had known upfront that they might not even have the ticket and coul...
Comments