Although the price isn't very high, I want to share a complaint I had. Be careful, don't even bother with Viagogo! This platform doesn't organize events; it's practically a rip-off. The Problem We're Having: We made the wrong decision to buy tickets for a concert in May through Viagogo. The concert was canceled for political reasons. I was actually wondering if it would be canceled, but as they say... We had our prudence and bought them. We paid a total of €315 for two tickets (~€158 per person). When the concert day arrived, a cancellation announcement was made on the official Instagram page. Oddity #1: We Paid More Than the Ticket Price! When we received the tickets, we discovered they said "2,750 TL." Based on the May 2025 exchange rate, this would be €75-80 per person. So why did we pay €158 per person? Where did the €80 difference go? Oddity #2: They Called it a "Postponement," Not a Cancellation! Viagogo refused to acknowledge the concert's cancellation and told us it was a "postponement." According to their policy, there are no refunds for postponed events! A new date hasn't been announced either. Our refund requests have been rejected. There's not even a direct email address! There's an AI-powered "help" page, and that's a complete dead end. The Result: Our Money's Gone, and the Concert Is Gone! Neither our tickets were refunded, nor were we given a new date. €315 wasted. Be Careful, Stay Away from Viagogo!
I’m very disappointed and frustrated with Viagogo. On March 28th, I purchased tickets for the C** Y***** show at Bostancı Gösteri Merkezi. Shortly after, I was informed the event was cancelled. Naturally, I applied for a refund. But instead of processing it, Viagogo told me the show wasn’t cancelled...
On September 30, I purchased a ticket from Viagogo for the S*** E***** concert**. Unfortunately, the event was postponed, and ever since then, I haven’t received a refund—even though the concert never took place on the scheduled date. I tried selling the ticket through Viagogo’s platform, but that ...
Hello, I purchased two tickets via Viagogo for the Jennifer Lopez concert originally scheduled for July 4 at Festival Park Yenikapı in Istanbul. Each ticket cost $246, and with the site’s commission, I paid a total of $571.30. Later, I found out the concert was postponed to August 5. Since I will be...
I purchased a ticket for the E* S**** concert** on Viagogo without knowing much about their policies. However, I later realized that I would not be in Istanbul on that date, so I tried to return the ticket for a refund. Unfortunately, Viagogo informed me that refunds are not possible but that I coul...
I purchased a concert ticket for the T***** event through the Viagogo platform, expecting fair pricing. However, I was shocked to see that I paid ₺3.102,50 for a ticket that my friend bought for only ₺1.200. The reason for this inflated price is that Viagogo charges ticket prices in €, leading to si...
Comments