Viagogo is absolutely a site to avoid when buying or selling event tickets. It shows up first in search results, especially when you’re urgently looking for tickets, but don’t be fooled—this platform is misleading and can cost you dearly.
I bought a ticket through Viagogo and later decided to resell it. During the resale process, I selected the option to be paid in Turkish lira. What I didn’t realize is that Viagogo would convert the amount, not the value. I originally paid £400, but when they issued the resale payment, I received just ₺400—a massive financial loss and a complete misrepresentation of fair exchange.
This kind of payment policy is deceptive. It gives customers a false sense of security when selling tickets, only to shock them later with absurdly low payouts. I feel cheated, and others should be warned.
Viagogo needs to immediately change this practice, disclose all currency conversion details clearly, and compensate sellers fairly. I demand that they refund the difference or issue proper payment based on the actual value of my original transaction. Do not trust this platform with your money.
Viagogo sold me a ticket they clearly didn’t have in their possession—and charged nearly double its actual value. Only after I made the payment did they inform me that I would have to wait until the event date for confirmation. If I had known upfront that they might not even have the ticket and coul...
While browsing Viagogo’s website, I was simply checking the total price for concert tickets. Without my authorization or clicking a payment button, they charged my card ₺228,000 for the tickets. When I contacted them to cancel, they claimed their policy does not allow cancellations and suggested I r...
I purchased a concert ticket for the T***** event through the Viagogo platform, expecting fair pricing. However, I was shocked to see that I paid ₺3.102,50 for a ticket that my friend bought for only ₺1.200. The reason for this inflated price is that Viagogo charges ticket prices in €, leading to si...
I purchased two concert tickets from Viagogo and paid a total of $1450, expecting a legitimate transaction. But when I contacted Passo, the official ticket provider, they told me that the tickets aren’t even valid in my name—and worse, they have no record of my purchase. To make things even more fr...
I’m extremely frustrated with Viagogo and demand an immediate resolution. I was charged a total of ₺7,124 for tickets under the name M***** O****, but the actual tickets I received were worth only ₺1,500 each—without any names or clear details attached. This is completely unacceptable and misleading...
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