I purchased a Jennifer Lopez Istanbul concert ticket from Viagogo for the originally announced date of July 4, 2025. However, the concert organizers later officially announced that the event would take place on August 5, 2025. This means the ticket I purchased is for a date that does not exist, making the product invalid and misleading.
I expected Viagogo to provide a valid event ticket, but what I received was a service sold for a non-existent date. I tried to reach out for a resolution, but Viagogo offers no live support, no phone number, and has not sent me a confirmation code to my email. Since I purchased the tickets as a guest, I also have no account to manage my booking.
This situation has caused both financial and emotional frustration. I demand a full cancellation of my transaction and a complete refund of the amount paid for the invalid ticket.
If Viagogo fails to resolve this matter promptly, I will escalate the issue to the Consumer Rights Authority.
I bought a ticket from Viagogo for the Jennifer Lopez concert scheduled for July 7. Just one day after my purchase, I received an email stating that the concert date had changed and, according to their policy, no refunds would be issued. This alone was frustrating—but what made it worse was what I d...
I’m absolutely furious with Viagogo and Event Tickets. On May 3rd, 2025 at 10:23 AM, I used my Mastercard to purchase two tickets—₺4,000 each—for the Jennifer Lopez concert. I expected a total charge of ₺8,000. Instead, I was shocked to see a withdrawal of ₺28,530.43 from my account! That’s more tha...
Hello, I purchased two tickets via Viagogo for the Jennifer Lopez concert originally scheduled for July 4 at Festival Park Yenikapı in Istanbul. Each ticket cost $246, and with the site’s commission, I paid a total of $571.30. Later, I found out the concert was postponed to August 5. Since I will be...
On 28.08.2025, I purchased 4 tickets through Viagogo for the B***** concert at Vadi İstanbul. I paid more than ₺14,000 in total, and my transaction number is 622027904. However, the tickets never arrived. When I went to the venue on the day of the event, I was informed at the box office that tickets...
I had a terrible experience purchasing Jennifer Lopez concert tickets through Viagogo. I was following the news and saw that several outlets reported ticket sales had begun, even though the official sale date was set for April 8. Worried I’d miss out, I quickly bought two tickets from Viagogo, each ...
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