I missed my UPS pick-up appointment, how can I arrange for another pickup on the same day?

I’m very frustrated with UPS Türkiye. I scheduled a courier pickup over a week ago and provided all the required information, including my phone number. Yet, they marked the request as invalid, claiming, “There is no call record associated with this phone number.” This is unacceptable. No one from U...

I made a recent online purchase and needed to return the item because exchanges weren’t allowed. The seller uses UPS for returns, so I followed their instructions and submitted a return request through UPS. That’s where everything started going wrong. For the past four days, I’ve been getting the r...

I am having serious issues with UPS regarding the return process for my order. On March 6, 2025, they supposedly came to pick up my package but claimed that it was not ready, even though no one actually arrived. They then left a note saying they would return on March 10, 2025, but once again, no one...

UPS Turkey attempts to pick up packages 3 hours earlier than the scheduled time and then shows up 4 hours late the next day. As a result, I couldn't hand over the package. I scheduled a pick-up time to avoid disruptions, but it seems they don't care about sticking to agreed schedules. Despite contac...

I recently encountered an outrageous issue with UPS regarding a New Year’s gift sent by my employer in Hong Kong. After working with this company for 10 years, they asked for my address to send a token gift, valued at just $7. However, UPS insists the package is subject to customs clearance fees, de...

I am continuously facing issues with UPS Türkiye's courier pickup system. Unfortunately, I am forced to work with this service due to my international partner's agreement with UPS. Despite filling out every required detail for urgent pickups and shipments accurately, the couriers arrive on their own...

I scheduled a courier pickup with UPS Türkiye for Wednesday, but no one showed up. I assumed there was a delay and stayed quiet. On Friday, I called again, and they apologized, assuring me the courier would arrive that day. Despite their promises, no one came. This is extremely frustrating and unpr...

Hello, I’ve been trying to schedule a pickup with UPS for three days, but my requests are consistently ignored. Every time I create a request, it gets canceled the next day without explanation. Today, they informed me they would come during a time when I wouldn’t be at the office. I asked them to l...

I am extremely frustrated with UPS's lack of reliability. For over a week now, I've been waiting for UPS to pick up my return package. Every time I contact customer service, they assure me the package will be collected that day, yet no one ever shows up. I’m running out of time for my return deadlin...

On October 25, 2025, at 3:23 PM, I scheduled a home pickup for my package with UPS under request number 6733284. Despite waiting at home with my package ready, the pickup was canceled with the explanation, “pickup not ready, recipient not home.” This is inaccurate, as I stayed in to ensure the packa...

I scheduled a package pickup with UPS Türkiye at 10:20 AM from a local branch, but by evening, they still hadn’t come to collect it. I called multiple times, and each time, they assured me the courier would arrive by 6:30 PM unless there was a force majeure event. However, by 7:00 PM, no one had arr...

UPS's courier pickup service never works, and you can see similar complaints all over the internet. Even their customer service is unreachable and non-functional. With a very limited number of branches, it's highly unlikely that you'll find one nearby. Currently, I have to travel 40 km to the neares...

UPS did not pick up my return item as scheduled, and they did not provide any explanation for the delay. Upon entering the given request number into the system, a message is displayed indicating that no record matching the provided number can be found. I kindly request a prompt resolution to my issu...

I waited at home all day as I was informed that UPS Turkey would pick up my package during the day. The package, which they were supposed to collect from me, was intended for Microsoft, and there was a specific timeframe for its pickup. However, they did not show up throughout the day, and when I ch...

UPS Turkey hasn't picked up the package from Karaköy for three days. There is no communication about who will pick up the cargo, and it seems the responsibility is left to the branches. They enter the status "unclaimed material" even though the items are available. We have been victimized, there is ...

Since UPS Turkey, which is contracted by the company I will send for repair, does not have an agency in the Serik/Belek region, we request a courier to the door. We do, but so far, no one has come and gone for any request opened on behalf of my wife and me. As if this was not enough, they are in a p...

I am extremely dissatisfied with the service I received from UPS during a recent international shipment. To my dismay, the package I sent was delivered to my customer in a completely broken state. My customer promptly filed a report, and I initiated a complaint with UPS, hoping for a quick resolutio...

I recently shopped from the Mudo brand, and I'm trying to return one of the products. As per our agreement, I've filled out a request form on the UPS website so that they can pick up my product for return. Unfortunately, it's been days since I requested it and there has still been no sign of my pack...

I scheduled an appointment with UPS cargo on January 9, 2023, using the call number 5132649, to have 5 parcels picked up, 3 of which were 15 desi and 1 was desi, between 9am and 3pm, on January 10, 2023, at a specific address. However, on January 10th, at 3pm, I called the UPS call center and inquir...

Mersin/central UPS courier called to schedule delivery of my 1Z23RR016800042538 tracking number cargo to my home. I picked up the phone, but there was no answer. I tried again, but I couldn't find it this time. I called back five minutes later, but his voice was muffled and low. Something is wrong w...

UPS cargo was supposed to come to my house to pick up my product within 3 business days so that it could be sent to Asus for repair, but they haven't done so even though 5 business days have passed. I called the courier several times and he said he would come today, but then he said he couldn't beca...