Hello, I’ve been trying to schedule a pickup with UPS for three days, but my requests are consistently ignored. Every time I create a request, it gets canceled the next day without explanation.
Today, they informed me they would come during a time when I wouldn’t be at the office. I asked them to leave the package with the security desk, but they refused to offer any alternative solutions. Despite my repeated efforts, UPS has shown no regard for my inconvenience or urgency.
Customer service has been unhelpful throughout this frustrating ordeal. I’m incredibly disappointed with the lack of professionalism and support. UPS needs to resolve this issue immediately and improve its service quality.
UPS has been incredibly frustrating to deal with. My package, which was supposed to arrive on the 8th, apparently "attempted" delivery on the 9th, claiming I wasn’t home. However, I haven’t left the house for 4 days, and still, my package hasn’t even been put out for delivery again. I’ve emphasized ...
I am extremely frustrated with UPS's lack of reliability. For over a week now, I've been waiting for UPS to pick up my return package. Every time I contact customer service, they assure me the package will be collected that day, yet no one ever shows up. I’m running out of time for my return deadlin...
I made a recent online purchase and needed to return the item because exchanges weren’t allowed. The seller uses UPS for returns, so I followed their instructions and submitted a return request through UPS. That’s where everything started going wrong. For the past four days, I’ve been getting the r...
I handed over my package to UPS two days ago, and since then, there has been no movement or tracking update whatsoever. The shipment is completely stagnant—not a single status change, no transit scan, no estimated delivery time. It’s as if the package has been forgotten. I’m extremely frustrated an...
I waited at my address for six full hours for a UPS delivery that never arrived, only to receive an SMS falsely claiming I wasn’t at home. This is completely untrue—I was there the entire time specifically to receive the package. Despite this, UPS closed the issue without offering any explanation or...
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