I waited at home all day as I was informed that UPS Turkey would pick up my package during the day. The package, which they were supposed to collect from me, was intended for Microsoft, and there was a specific timeframe for its pickup. However, they did not show up throughout the day, and when I checked the status of my request, there was no information available. Why wasn't my package collected as promised? I refrained from bringing the package to your branch based on your word. Will I need to create a new request on Monday to have my package picked up? Why was my request deleted without my knowledge?
I shipped a package with UPS Türkiye, and it’s been a full week with no delivery. Every day, I’m told by both the main office and customer service that the package will be delivered that day, but nothing happens. The status keeps showing as "out for delivery," but the package never arrives. This is ...
My package with the shipping code 1ZA5X7006878392510 was sent from Istanbul to Izmir with the same-day delivery option. However, UPS Turkey did not provide any reason on the delivery date, nor did they provide any information about whether the package would be delivered. While another friend's packa...
I've been experiencing an absolute nightmare with UPS Turkey. They've had my package out for delivery for the past two days, only to use the excuse of a "remote area" to avoid delivering it. They refuse to share the branch's contact details, and even when they do, they don't answer the phone. I've b...
On October 25, 2025, at 11:28 a.m., my package, which was supposed to be delivered by UPS Turkey, was not delivered even though I was at home and opened the door immediately after hearing the doorbell. The courier rang the bell once and left without waiting at all. The delivery was not completed. My...
I've been attempting to contact someone in charge about my package, which was supposed to be sent out from the Kocaeli Central Service Provider branch on Friday morning. I'm eagerly anticipating the arrival of my passport as my flight is scheduled for Monday. Once again, UPS Turkey has failed to del...
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