I scheduled a courier pickup with UPS Türkiye for Wednesday, but no one showed up. I assumed there was a delay and stayed quiet. On Friday, I called again, and they apologized, assuring me the courier would arrive that day. Despite their promises, no one came.
This is extremely frustrating and unprofessional. It feels like UPS Türkiye is just making excuses and not taking customer concerns seriously. Are we being treated like fools? I’ve wasted time waiting for a service that hasn’t been delivered.
I demand immediate action to resolve this issue and an explanation for why my requests have been ignored. UPS Türkiye must improve their communication and fulfill their commitments to customers.
I’m very frustrated with UPS Türkiye. I scheduled a courier pickup over a week ago and provided all the required information, including my phone number. Yet, they marked the request as invalid, claiming, “There is no call record associated with this phone number.” This is unacceptable. No one from U...
I am very frustrated with UPS Türkiye's dishonest delivery practices. I was expecting a package and made sure someone was home all day—five people were present in the house, and we even kept an eye on the door specifically so we wouldn’t miss the delivery. Despite this, UPS falsely claimed that they...
I’m extremely frustrated with UPS Türkiye. I was expecting a delivery, but they never brought my package to me. Later, they claimed that my address was “incomplete.” However, I double-checked the information and can confirm the address was entered correctly. To make matters worse, they never called...
I scheduled a package pickup with UPS Türkiye at 10:20 AM from a local branch, but by evening, they still hadn’t come to collect it. I called multiple times, and each time, they assured me the courier would arrive by 6:30 PM unless there was a force majeure event. However, by 7:00 PM, no one had arr...
I placed an order for clothing from an online store, and the shipment was assigned to UPS Türkiye. The package was out for delivery today, but the courier didn’t even bother coming to my address. Instead, they called me, and since I couldn’t answer, they canceled the delivery. This is incredibly fru...
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