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Omer is completely dissatisfied with the result

UPS Charges Unreasonable Fees for a $7 Gift Shipment

UPS Charges Unreasonable Fees for a $7 Gift Shipment
UPS Charges Unreasonable Fees for a $7 Gift Shipment
Omer
January 09, 4:45 pm
51

I recently encountered an outrageous issue with UPS regarding a New Year’s gift sent by my employer in Hong Kong. After working with this company for 10 years, they asked for my address to send a token gift, valued at just $7. However, UPS insists the package is subject to customs clearance fees, despite never opening the package to verify its contents.

When I questioned UPS about how they determined the item required customs clearance, they provided no clear explanation. It seems like a tactic to unjustly impose exorbitant charges. They are demanding several thousand liras under the guise of "ordinance and brokerage fees" for a $7 item.

This situation feels like an outright exploitation of customers. I demand that UPS address this issue immediately and stop charging such unreasonable fees. Such practices are unacceptable and should be investigated to protect customers from being taken advantage of!

Omer
January 19, 9:55 pm

Hello, I am still waiting for UPS to perform its duty. I have given up on the gift; a person would call and apologize. I say the item that arrived is a gift, and they ask what's inside. I say I don't know, it's a gift. They ask where the invoice is. ;) It's like a comedy movie. Someone should come out and tell UPS that people send gifts to each other during the new year, please.

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