I made a recent online purchase and needed to return the item because exchanges weren’t allowed. The seller uses UPS for returns, so I followed their instructions and submitted a return request through UPS. That’s where everything started going wrong.
For the past four days, I’ve been getting the runaround. I submitted not one but two pickup requests, and each time, UPS claimed they “called” but no one ever came to pick up the package. I was home, waiting. No calls, no visits—just excuses.
Now, my return window has expired because of this complete lack of service. I will never use UPS again, and I strongly advise others to avoid them if they want timely and reliable returns.
I have never seen a more irresponsible shipping company than UPS. They marked my package as “delivered” on the same day they first called me about the estimated delivery, even though the package never arrived. According to them, it would be delivered during the week, but that never happened. The tra...
Hello, I’ve been trying to schedule a pickup with UPS for three days, but my requests are consistently ignored. Every time I create a request, it gets canceled the next day without explanation. Today, they informed me they would come during a time when I wouldn’t be at the office. I asked them to l...
UPS sent me two false notifications in one day, claiming they “couldn’t reach me at my address” and “couldn’t reach me by phone.” That’s completely untrue. I was home all day, my phone was on, and my doorbell never rang. No one came. No one called. I even tried to contact the courier, but they didn...
UPS called to confirm if I was home, and I clearly said yes. I waited the entire day expecting the delivery, but the package never arrived. When I called them back to ask what happened, they claimed, “We tried to reach you but couldn’t.” That’s simply false—there was no missed call on my phone. Eve...
I placed an order through Apple, and the package was handed off to UPS for delivery. However, despite the tracking showing it’s with them, the item still hasn’t arrived. When I checked the system, it stated “incomplete address,” but I double-checked—the address is 100% correct. I called UPS custome...
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