I am writing regarding my Umingle account associated with the email address galan***@gmail.com, which was banned on May ...29, 2026. This was my very first time using Umingle, and I was unfamiliar with the platform’s rules and features. While using the app, I was contacted by someone who appears to hav
I am writing regarding my permanent ban from the Umingle website and I request that my account be unbanned, as I believe... the ban was issued due to a clear misunderstanding. My account is registered with the email address drunkz***@gmail.com and the related ticket number is 8739733b. The ban was appl
I am writing regarding my Umingle account associated with the email address sadomasochiste****@gmail.com, which was sudd...enly banned on May 27, 2026, on the grounds that I am under 18, even though I am 23 years old. My age and date of birth information on the account are correct, and I have always fo
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I am an active Umingle user and I access my account through the website. To...day, while I was using the service, my account was suddenly banned without
I am an Umingle user and I access the platform from a Realme Note 50. A few days ago, approximately three days ago, I di...scovered that my account had been banned for allegedly sending explicit messages. I would like to clarify that I did not personally send those messages. A friend of mine took my ph
I am writing regarding a wrongful “under 18” ban that was automatically applied to my Umingle access after a text chat i...ncident. I was using Umingle on a Linux PC from the Philippines when another user told me to type “M15” as a supposed trick to zoom the screen. After doing this, my device was auto
I have been using the Umingle mobile app on Android in the Philippines, and my account was suspended more than four mont...hs ago without any clear explanation that I can remember. I regularly check my email, but I do not recall receiving a specific message stating the reason for this suspension. Becau
Dear Umingle Support Team, I am writing to appeal the sudden ban placed on my Umingle account today. While using the cha...t platform, another user instructed me to type the phrase “M14”. Not understanding the implications, I followed their instruction, and my account was immediately and automatically
I am an Umingle user from Indonesia and on 27 May 2026 at around 3:50 p.m. I was suddenly banned while I was chatting wi...th a person from Egypt. I was not doing anything inappropriate when this happened. Right after the ban, I saw a message that I had to pay 39.000 in order to be unbanned, which I fi
I am 22 years old and my Umingle account on both the mobile app and the website has just been banned with the reason sho...wn as “not 18” which is incorrect. I am legally over 18 and meet the platform’s age requirement, so this ban has been applied to my account falsely. My ban ID is ce8cb722. I could
I am writing to report a serious problem I have experienced on the Umingle website, which has resulted in my IP address ...being shadow banned even though I have not violated any rules. Your camera system repeatedly claimed it could not detect our faces, even though the lights were on and we moved clos
My Umingle account with the ID/username “9ca0a***” was banned yesterday without any clear reason or prior warning. Befor...e the ban, I was experiencing a problem where the other person could not hear my sound during a conversation, so I sent a message about this. Shortly after, my account was banned.
I am writing regarding the sudden ban of my account on the Umingle web plat...form on May 27. While I was chatting with another user, my account was imme
I am writing about my Umingle account, which has been banned because your s...ystem claims I am under 18 years old. I am currently 19 years old, so this
I was using Unmingle to chat with new people when I accidentally entered my age incorrectly and was banned shortly after.... I am actually 19 years old, but because I am not very used to typing on mobile, my finger slipped, and I entered 13 instead of 19. I meant to type 19, but after pressing 1, my fi
My Umingle account was banned today, right after I typed “m15”, which another user told me to send. I did not know that ...using this phrase would trigger an automatic ban or be considered a violation of the rules. I am actually over 18 years old and I had no intention of breaking any community guideli
Today, 26 May 2026, my Umingele account on the platform was suddenly blocked with the reason that I am under 18 years ol...d, even though I am already of legal age. Because of this blocking, I cannot log in to my account at all. I request that my account be unblocked and reactivated so that I can use t
My Umingle main account was suddenly banned on the 21st and remains banned to this day, and I was not given any clear ex...planation about the reason. When I tried to log in, I only saw a ban message on the screen and no detailed information about what policy I allegedly violated. Before this ban, I ha
I have been using the Umingle website for a while, and until about 5–6 days ago, I was regularly matched with people fro...m the Philippines, other Asian countries, and different countries around the world. This made the application enjoyable for me, and I was able to use it for its intended purpose. H
My Umingle account linked to the email address masterp*****@gmail.com was banned about a week ago, with the explanation ...that I am not 18, even though I am actually 18 years old. I did not violate any rules or behave inappropriately on the platform, so I believe this ban is a mistake related to my ag
Account Banned Due to Alleged “Under 18” – Request for Review and Unban I am writing regarding the sudden ban of my regu...lar user account on Umingle. My account was banned yesterday, and when I try to use it, I see the ban reason stated as “under 18.” This is the only information shown to me, and I a
I have been using the Umingle application for about one month, and on May 31, 2026, my account was suddenly banned. The ...ban notice stated that it was due to sexual content, but I did not share or engage in any sexual content in the app, and I do not know what concrete behaviour this decision is base
I am writing regarding the suspension of my Umingle account on the website version on 25/05/2026. My account was suddenl...y banned, and I received the following message: “You are banned. Ban ID: d96643ba. Reason: Under 18.” Before the ban, another user in the chat told me to press F11 and said that th
I am writing regarding my Umigle account, which has just been banned right after a chat. Immediately after the chat ende...d, I received a message stating: “pay 6 euros u got banned for 8301d50e Reason: Inappropriate Content.” I have never made any payments or purchases on Umigle before this ban messag
