I am writing regarding an issue with a subscription payment I made on the 클링AI website. On May 29, 2026, I mistakenly us...ed another person's account instead of my own and completed a subscription purchase by card payment through the 클링AI web page. The purchase/transaction number shown for this paymen
I purchased a monthly Kling subscription via the Kling website on 12 May 2026. Although the payment was successfully ded...ucted from my bank account, the subscription credits were never added to my account because my account appears to have been in a deleted or inactive status at the time of purchase.
I had an active subscription to the Kling AI Pro monthly plan, which I canceled, but despite this, $37 was still debited... from my account. The payment was taken by credit card (via Apple Pay) directly on Kling AI’s website while I was using macOS in Kyrgyzstan. I consider this charge unfair because t
I am writing to report several serious issues I am experiencing with the Kling AI web platform and to request a full ref...und of my purchase made on 28 April 2026. When I first used Kling AI with the initial free credits, I was able to generate videos using the 2.5 model at 720p designed for mobile. A
I subscribed to the Kling AI individual monthly plan on March 4th, directly through the company’s website in Brazil, and... since yesterday I have been trying unsuccessfully to cancel this subscription. When I access my account on the Kling website, there is no visible or accessible option to cancel th
I purchased the “One Time Standard” 100-credit package through Kling AI. I completed the payment today around 4:35 PM us...ing my debit card. Although approximately $2 was charged from my account, the credits have not been added to my account. I cannot understand why the payment was successfully taken
I intended to purchase only a monthly subscription through Kling AI, but due to the system being misleading, I was charg...ed an amount equivalent to an annual plan. While signing up, I selected what I believed was a monthly plan and proceeded with the payment. However, after completing the transaction
On October 11, 2025, at 7:43 PM, a charge of $12 was made to my Ziraat Bank debit card (last four digits: 7990) by kling...ai.com without my permission or any subscription approval. I did not subscribe to any service, and I did not receive any confirmation message or notification during the transaction
I have no current subscription with them but Kling AI still charging my payment card every month. When I checked my acco...unt, I essentially paid for nothing since no credits are being added. I tried several times emailing but never got a reply. Frustrated, I sent a note on their Discord and guess wha
Though I thought the annual subscription from Kling AI would be simple and hassle-free, really it has been a problem. Fo...r the first two months, everything went perfectly; but, beginning the third month, they just stopped providing me with credit. I contacted support most likely ten times, and each t
I signed up for Kling AI, an artificial intelligence platform, to create a video. I paid ₺9 for the service and used it ...for about a week without any major problems. However, when I tried to cancel my membership by clicking the link they provided, things went completely wrong. They claim they sent a
Kling AI is an AI creative platform for generating videos, images, sound, and visual effects. It is developed by Kuaishou, a Chinese technology company, and was publicly introduced in 2024.
Customer support email: [email protected]
Phone number: No official customer support phone number is publicly available.
Kling AI operates in the generative AI and creative software industry. Its platform helps users create AI-generated media from text, images, and other prompts.
User sentiment around Kling AI is mixed to negative, with many complaints focused on billing, credits, support, and inconsistent AI output.
If you’ve experienced issues with Kling AI, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
