Typographical Error In Umingle

I am writing regarding a ban that was placed on my Umingle account today. When I try to access the service, I see a screen stating “You are banned” with Ban ID: 42724af2 and the reason shown as “Gender Searching” along with an “Instant Unban” option for 149 PHP. This situation arose from a typographical error in a message I sent. I accidentally typed the wrong word or message, which caused a misunderstanding and led to this ban. There was no intention on my part to violate any rules, search for gender inappropriately, or cause harm or discomfort to anyone on the platform. I sincerely apologize for this mistake and for any inconvenience it may have caused. I understand the importance of following Umingle’s community guidelines and I will be much more careful with my messages and behavior in the future to ensure full compliance with the rules. In light of the fact that this was an unintentional typo and a misunderstanding, I kindly request that you review my case again and lift the ban on my account without requiring a payment. I would like to continue using Umingle in a respectful and rule‑abiding manner, and I am ready to fully comply with all platform policies going forward. I respectfully ask for your understanding and consideration in reviewing my situation and reinstating my access.