Chatspin Logo

Chatspin

Chatspin Logo
Chatspin

Complaints

5 complaints
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Chatspin Support Not Responding After Account Ban

March 20 5:27 PM42

I am using the Chatspin Android app, and on March 20, 2026, at around 4:30 PM India time, my account was suddenly banned...

I Face Privacy Violation on Chatspin as My Instagram Is Shared Without Consent

March 31, 2025 7:31 PM289

I am experiencing a serious privacy violation on Chatspin. Someone on the platform has been pretending to be me and dist...

I Face Repeated Blocking Issues on Chatspin Despite Having Membership

October 6, 2024 6:41 PM309

I am a Chatspin user with an active membership, and recently I have been facing the same problem repeatedly: I keep gett...

Brand Overview: Chatspin

Chatspin is a random video chat and social networking platform that enables users to connect instantly with people around the world through live video and text chat. Founded in 2015, the platform offers free and premium features, including gender and location filters, AR face filters, and anonymous chat options.

Contact Info

Customer support: Available through the official contact form, Help Center, and billing support portal.

Industry and Operations

Chatspin operates in the online social networking and video communication industry. The platform provides browser-based and mobile applications that allow users to meet strangers worldwide through live video and text conversations.

  • Random video chat
  • Anonymous text chat
  • Gender and location filters
  • AR face filters
  • Mobile apps for Android and iOS
  • Premium subscription features
  • Browser-based video communication

User Sentiment

User feedback is mixed, with complaints commonly related to subscriptions, moderation, account management, and technical performance.

  • Unexpected subscription renewals and recurring charges
  • Difficulties canceling premium memberships
  • Account bans or restrictions without detailed explanations
  • Concerns about fake profiles and inappropriate user behavior
  • Video connection, camera, or microphone issues
  • Problems accessing premium features after payment
  • Slow responses from customer support
  • Difficulties obtaining refunds for subscription charges

Share Your Experience

If you've experienced issues with Chatspin, you're not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.