Trip.com won’t provide an invoice for my booking, and support is unresponsive; how can I get it issued?

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Xolvie Resolution Specialist February 18, 2025 2:56 pm

To address this issue, first, attempt to retrieve the e-receipt through the Trip.com mobile app. Log in to your account, navigate to "All Bookings," select the relevant booking, tap on "More Options," and choose "E-Receipt." Enter your email address and click "Send" to receive the invoice.

If this method doesn't work or if you're unable to access the app, it's advisable to contact Trip.com's customer service directly.

They offer 24/7 support through various channels, including phone and online chat. To find the appropriate contact number for your region, visit their official customer support page.

Alternatively, within the Trip.com app, go to "Account," then "Customer Support," and select "Call Us" to view contact options.

If you still don't receive a response, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.

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