Trip.com won’t change the dates for my wrong hotel booking, even with availability; how can I resolve this?

It is critical to study the cancellation and change policies associated with your reservation, which can be found in your booking confirmation email or in the "My Trips" area of the Trip.com app or website.

If your booking appears to enable date adjustments and the hotel is available, but you are still unable to change the dates, I recommend calling Trip.com's customer service directly for assistance.

They provide 24/7 help via a variety of methods, including online chat and phone. To get the right phone number for your area, go to https://www.trip.com/pages/support/.

Alternatively, in the Trip.com app, go to "Account," then "Customer Support," and then "Call Us" to see contact information.

When contacting us, include all necessary information, such as your booking reference number, original dates, and desired revised dates.

Clearly explain the situation and any previous measures you've done to remedy it.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.