To swiftly address the unauthorized subscription charge from Tracelo on your credit card, promptly contact their customer support at [email protected].
Provide detailed information about the transaction and explicitly request a refund.
If Tracelo's response is delayed or unsatisfactory, immediately inform your bank or credit card issuer about the unauthorized charge.
They can assist in disputing the transaction and may reverse the charge to protect your account.
Additionally, sharing your experience on Xolvie can raise awareness and potentially expedite the resolution process.
Related Complaints
Tracelo Charged Without Subscription or Account - Refund Requested
I recently discovered an unauthorized charge from Tracelo on my bank card, in the amount of €39. I had never used Tracelo’s services before and did not knowingly subscribe to anything. When I saw this transaction, I even had to search online to understand what Tracello is, because I have never used ...
Tracelo Unauthorized Debit - How To Get A Full Refund and Cancel!

I recently noticed that on 19 November an amount of R585,00 was taken from my bank card by Tracelo, even though I do not use the Tracelo app anymore. I did not knowingly keep any active subscription, and I was not informed about this payment in advance. This payment was taken directly from my bank c...
Tracelo Unauthorized Charges - Incorrect Fees Taken From Visa Account
A total of two incorrect charges of €39.95 were taken from our Visa account by Tracelo for tracking my mobile phone. After that, an additional 16 incorrect charges of €0.62 and €0.63 were also applied. I kindly request a refund of the unfairly deducted amount of €49.95 to my Visa account. If not, I ...
Tracelo Charged Me Twice for One Transaction — Requesting Refund

On November 1, 2025, I purchased a location tracking service through Tracelo. However, I noticed that my account was charged twice for the same transaction — two payments of approximately $1 each. I only performed the transaction once and did not receive any error message, nor did I attempt to repe...
Tracelo Unauthorized Charges - Debit Card Fraud, No Refund

Tracelo has been charging me for a subscription that I never authorized. I tried to cancel, but since I never actually subscribed, they have continued to charge me because my email is not linked to the account they’re billing. I requested a full refund, yet they’ve been charging me for five months o...
Tracelohelp.com Fraudulent Payment — Unauthorized Bank Card Use
On September 29, 2025, at 03:58 AM, an unauthorized charge of ₺949 was made to my Ziraat Bank card (last four digits: 9999) through the website Tracelohelp.com. This transaction occurred without my knowledge or consent, and I strongly suspect that my card information was compromised by a third party...
Unauthorized Charges from Tracelo - How to Get My Money Back!

Money was taken from my account. How can I get it back? Why is Tracelo charging me when I never subscribed to anything? What kind of fraud is this? Why did I not receive any notification or email at all? Who will return my money now?
Tracelo Charged My Account for a Service I Do Not Recognize - I Want Refund

Good morning, my name is Jose L***, an amount of $50 has been charged to my account by Tracelo for a service or application that I do not recognize, and I demand an immediate refund and the complete disconnection from Tracelo. How can money be debited from an account without the consent of its owner...
Tracelo Unauthorized 49.99₺ Charge and Failed 949₺ Attempt on My Card

On 01/09/2025, my credit card was charged 49.99₺ by Tracelo, even though I have no membership, subscription, or connection with this company. Today, another attempt of 949₺ was made under the transaction description “Tracelo com acces,” but it failed because I had already blocked my card for online ...
Unauthorized Charges from Tracelo - Refund Request

Hello, I do not recall subscribing to Tracelo, yet I have already been charged several times, which I do not understand, especially since there is no record of it in my email account. I would like to be refunded for the two times that the amount of €6 was withdrawn from me. Thank you for your unders...
Tracelo Deducted Money From My Account Without My Consent

I don’t even know what this is about, but RM145 was deducted from my account by Tracelo without my knowledge. I need a refund for this amount and hope you can take action as soon as possible. Thank you very much. I’m really hoping to receive a full refund of the amount you deducted from my account.
Tracelo Withdrew Money from My Account Without Permission—Refund My Balance Now

Tracelo has withdrawn money from my account without my authorization, and I want this resolved immediately. I never approved any transaction, subscription, or recurring payment, yet funds are being pulled from my balance without notice or consent. This is completely unacceptable and deeply concernin...
Cancellation of Recurring Payments by Tracelo

Good morning, I’m Amelia T****. I found my phone after my son lost it, so I didn’t see or read that the Tracelo subscription would be a recurring payment. I thought it was just a one-time payment. Now I’m asking Tracelo to cancel this payment that is being charged to me every day. I don’t have the m...
GrandPashaBet Seized My Deposit

Early this week I opened my banking app and was shocked to see a ₺1,000 debit from a company called Tracelo—a service I have never joined, subscribed to, or even visited. I gave no authorization, entered no card information, and received zero confirmation e-mails or texts. In short, Tracelo reached ...
I Caught Tracelo Trying to Charge My Account Without My Permission

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Tracelo Refund Unauthorised Charges

Tracelo.com withdrew €39,95 from my account without my authorization. I have never used this service or agreed to a subscription, yet my money was taken without my knowledge. I demand an immediate refund for this unauthorized online charge, which is completely unacceptable.
Tracelo Charged Me After Promising to Find My Phone Cheaply
I lost my phone and stumbled into Tracelo, a firm claiming to be able to find it for just 95p. It sounded like a great offer, so I submitted my bank c...
Urgent Refund Request - Unauthorized Tracelo Charge

Tracelo, I kindly ask you to refund my money. I didn’t sign up for the R585 charge, and I’m confused about why this amount was taken from my account. Yesterday, a payment was made for funding my phone, but I’m not sure why it was so high. Today, I didn’t even log in or make any request to fund my ph...
Tracelo Charged My Account Without My Authorization - I Want It Canceled

I want Tracelo to refund the money that was taken from my account—$39.95 and $19.95 are two transactions that I did not authorize. That is why I demand that Tracelo return the money, as it was intended for something else and I neither authorized nor signed for that transaction. Please cancel any con...
Tracelo Charged Me Monthly Without Permission—Refund My Money Now

The Tracelo app has been withdrawing money from my account without my permission, and I’ve had enough. I never signed up for any service, I don’t use the app, and yet ₺1000 is being taken from me every single month. This is outright theft. What’s worse is that the app isn’t even installed on my dev...
Tracelo Took ₺1941.98 From My Account Without Consent—I Want a Full Refund Now

I just discovered that Tracelo has withdrawn ₺1941.98 from my bank account without my knowledge or consent, and I’m furious. I have never downloaded or used this app, nor have I subscribed to any of its services. So how is it even possible that this kind of money was taken from me? There was no not...
Tracelo! Send My Money Back Please!

Tracelo.com deducted money from my account without my consent, and this is not the first time. I really need a refund of my money, and if possible, I need it within 24 hours. The amount Tracelo.com deducted from my bank account is 328,61 sk, and I would be pleased if I could get the money back into ...
Tracelo Charged Me for a Subscription I Never Made, Won't Refund My Money

Tracelo charged me for a subscription that I never made. Please refund the money and cancel the subscription. I’m very disappointed with this service—it hasn’t helped me at all. Please return my money.
Tracelo Charged Without My Consent After Visiting Their Website Once
I’m facing the exact same issue many others have reported with Tracelo. I only visited their website once—I didn’t sign up for anything, didn’t approve any payment, and didn’t even download or use their app. Despite that, the very next day, ₺988 was withdrawn from my bank account without my knowledg...
Tracelo App Unauthorised Charge – I Never Used It

I am extremely frustrated with the Tracelo app. Despite never using it, I discovered that a large sum of ₺949 was withdrawn from my account by this app. I don’t even know what Tracelo is or how they got access to my payment details. This unauthorized charge is completely unacceptable. How could this...





Tracelo is taking my money I want refund
I have filed a complaint for the return of the money from Tracelo.com, because from yesterday at 9:19 until today at 8:48, amounts were taken from my account that are not just for the one-day program fee, but much larger amounts. Please refund the other payments that were taken from my account, as this is against the rules of your program. I will also report this issue, because your site is taking money from customers. These are the payments withheld by your app: $0.89, $0.89, L62.00, L63.00, L62.00, $49.80, L62.00, L63.00. I am waiting for your reply.
Dear Tracelo Support, I am requesting the immediate cancellation of my membership and a stop to all further withdrawals from my card. You have charged me three times in a month without my authorization. If this issue is not resolved promptly, I will be forced to take legal action to ensure my request is granted. Sincerely, Ioanna M***
I saw three withdrawals from my card by Tracelo without my authorization. I want you to STOP my membership and refund the withdrawn amounts. Otherwise, I’ll have to take legal action to have my request granted.
How to get my money back from Tracelo
Tracelo took money from my bank account, and I don’t know why. Please refund it immediately, as that money was meant for my insurance. Also, cancel any subscription associated with this transaction.