Tracelo charged my credit card for a subscription I never signed up for; how can I get a refund quickly?

I recently discovered an unauthorised card transaction from my Capitec account to Tracelohelp.com for the amount of R146.25 at around 11 o’clock. I never signed up for any service with this company, nor did I give any permission or consent for this deduction from my account. This situation has cause...

I am writing regarding an issue with my Tracelo subscription, where money was deducted from my account without my authorization. On 20/02/26 and 21/02/26, a total of $28 Fijian was taken from my account for this subscription. These deductions were not approved by me, and despite this amount being ch...

My Capitec Mastercard has been debited by Tracelo-help.com without my consent, even though I have never opened any subscription or account with this company. The first time I noticed this problem was on 7 February 2026, including an attempted transaction a few minutes before I deactivated internatio...

I recently discovered that Tracelo-help.com has been debiting my Mastercard without my consent, even though I do not have and never opened any Tracelo subscription. The charges appear on my account on the 31st of every month in the amount of R146.25, and this has been happening since 1 January 2026....

On 19/01/2026, I noticed an unauthorized charge of €0.62 taken from my credit card by Tracelo, after my card appeared to have been connected by mistake. I did not authorize this charge, and I do not wish my card details to remain saved in the system. I ask that the €0.62 be refunded, that my card be...

On January 18 at around 2:00 PM, I paid money to the Tracelo app to locate my Samsung A26/A5 phone. While using the app, repeated charges of approximately $1 were made from my account, and in the end, even after my entire account balance was withdrawn, the app still did not locate my phone. It conti...

Even though I have no subscription or membership with a company named Tracelo, a cash withdrawal of $23 USD was made from my QNB Finansbank card on January 2, 2026, at around 3:25 PM. I want to clearly state that I did not perform this transaction, and it was an unauthorized withdrawal carried out w...

I noticed that $22 USD was withdrawn from my Kuveyt Türk account without my knowledge or consent. In my account activity, the transaction description appears as “05,402591****0947,24000775365100023292232,338842,12/31/2025 12:00:00 TRACELO-HELP.com 9ZE9Z”**. I have no information about any applicatio...

While using the website Tracelo-help.com to look up who a phone number belonged to, I was asked to create a membership and make a one-time payment in order to view detailed information on the screen. I entered my credit card details believing that I was authorizing a single, one-time transaction onl...

I recently discovered an unauthorized charge from Tracelo on my bank card, in the amount of €39. I had never used Tracelo’s services before and did not knowingly subscribe to anything. When I saw this transaction, I even had to search online to understand what Tracello is, because I have never used ...

I recently noticed that on 19 November an amount of R585,00 was taken from my bank card by Tracelo, even though I do not use the Tracelo app anymore. I did not knowingly keep any active subscription, and I was not informed about this payment in advance. This payment was taken directly from my bank c...

A total of two incorrect charges of €39.95 were taken from our Visa account by Tracelo for tracking my mobile phone. After that, an additional 16 incorrect charges of €0.62 and €0.63 were also applied. I kindly request a refund of the unfairly deducted amount of €49.95 to my Visa account. If not, I ...

On November 1, 2025, I purchased a location tracking service through Tracelo. However, I noticed that my account was charged twice for the same transaction — two payments of approximately $1 each. I only performed the transaction once and did not receive any error message, nor did I attempt to repe...

Tracelo has been charging me for a subscription that I never authorized. I tried to cancel, but since I never actually subscribed, they have continued to charge me because my email is not linked to the account they’re billing. I requested a full refund, yet they’ve been charging me for five months o...

On September 29, 2025, at 03:58 AM, an unauthorized charge of ₺949 was made to my Ziraat Bank card (last four digits: 9999) through the website Tracelohelp.com. This transaction occurred without my knowledge or consent, and I strongly suspect that my card information was compromised by a third party...

Money was taken from my account. How can I get it back? Why is Tracelo charging me when I never subscribed to anything? What kind of fraud is this? Why did I not receive any notification or email at all? Who will return my money now?

Good morning, my name is Jose L***, an amount of $50 has been charged to my account by Tracelo for a service or application that I do not recognize, and I demand an immediate refund and the complete disconnection from Tracelo. How can money be debited from an account without the consent of its owner...

On 01/09/2025, my credit card was charged 49.99₺ by Tracelo, even though I have no membership, subscription, or connection with this company. Today, another attempt of 949₺ was made under the transaction description “Tracelo com acces,” but it failed because I had already blocked my card for online ...

Hello, I do not recall subscribing to Tracelo, yet I have already been charged several times, which I do not understand, especially since there is no record of it in my email account. I would like to be refunded for the two times that the amount of €6 was withdrawn from me. Thank you for your unders...

I don’t even know what this is about, but RM145 was deducted from my account by Tracelo without my knowledge. I need a refund for this amount and hope you can take action as soon as possible. Thank you very much. I’m really hoping to receive a full refund of the amount you deducted from my account.

Tracelo has withdrawn money from my account without my authorization, and I want this resolved immediately. I never approved any transaction, subscription, or recurring payment, yet funds are being pulled from my balance without notice or consent. This is completely unacceptable and deeply concernin...

Good morning, I’m Amelia T****. I found my phone after my son lost it, so I didn’t see or read that the Tracelo subscription would be a recurring payment. I thought it was just a one-time payment. Now I’m asking Tracelo to cancel this payment that is being charged to me every day. I don’t have the m...

Early this week I opened my banking app and was shocked to see a ₺1,000 debit from a company called Tracelo—a service I have never joined, subscribed to, or even visited. I gave no authorization, entered no card information, and received zero confirmation e-mails or texts. In short, Tracelo reached ...

Tracelo, on what grounds are you attempting to pull money from my bank account? I have never opened your app, created an account, or saved my card details with you, yet I received a notification that you tried to debit my card. If I ever discover an actual withdrawal—whether it’s ₺1 or ₺1,000—I will...