Tracelo-help.com Unauthorized Charges, Cancellation and Refund Request

I noticed this morning that an amount of R146.25 was deducted from my bank account by Tracelo-help.com, and when I checked my history I saw that the same deduction was also made last month. The total taken from my account over two months is R292.50 for something I do not use and did not knowingly subscribe to. I do not recognise any active subscription or service with Tracelo and I did not knowingly authorise these recurring charges. This situation is causing me inconvenience and concern, as money is being taken from my account without my clear consent. I kindly request that you immediately cancel any and all subscriptions or recurring payments linked to my details and stop any future deductions. In addition, I ask for a full refund of both R146.25 charges that were debited from my account without my approval. I would like these amounts to be returned to the same bank account from which they were taken and written confirmation that the subscription has been cancelled and no further payments will be processed.