Tracelo.com Unauthorized Bank Charge Complaint

I recently discovered an unauthorized charge from Tracelo.com on my bank card for a subscription that I never connected or requested. According to my bank, this transaction was made today and occurred only once. I have never registered on the Tracelo.com website, have never created an account there and have not entered my card details on this service in any way. Therefore, I consider this charge to be completely unauthorized and fraudulent. I request that Tracelo.com immediately refund the withdrawn amount and cancel any subscription or service that may have been associated with my bank card without my consent. I also ask for an explanation of how my card details could have been used for this payment despite the fact that I did not initiate any actions related to your service. I expect a prompt response and a refund in the shortest possible time.

Comments