I placed two separate orders from Stradivarius on different dates and both orders were combined and sent in a single shipment. However, when I opened the package, I realized that one of my items was missing. I am extremely disappointed that such an issue occurred despite completing full payment for ...
I bought a pair of boots from Stradivarius. The price tag showed ₺1190, and I tried them on, examined them, and decided to buy them. I also purchased a few other items, paid at the register, and left. Just as I reached the door, I checked the invoice and saw that the boots were charged at ₺2290. I i...
I ordered a pair of jeans from Stradivarius, but the product arrived defective. I requested a refund, and they claimed to have sent me an email with the details, but I never received it. I’ve been trying to contact customer service for two weeks, but I haven’t been able to reach a representative, an...
I purchased a pair of boots from Stradivarius, but the wrong size was delivered. I returned the item with the return code 3003578445, but it has been two weeks, and I still haven’t received my refund. To make matters worse, I have been trying to contact customer service for the past three days, but...
I placed an order with Stradivarius on November 28, purchasing four items. While three items arrived, one is still missing, and it has now been over a month. I’ve tried reaching customer service multiple times but cannot get through. There’s no one to assist me on WhatsApp, and when I visit the stor...
I ordered something from Stradivarius on November 29, 2024, and I’m still waiting for my package to arrive. Stradivarius's mobile site indicates that the order was “delivered,” but I have yet to receive anything. The shipping company, Aras Kargo, asserts that there is no record of such a package in ...
I placed an order with Stradivarius on November 28th, looking forward to a seamless shopping experience. Unfortunately, my order arrived two weeks late, and to add to the frustration, several items were missing, and one jumper came damaged. I quickly attempted to get in touch with their customer ser...
For some time, I was a devoted client of Stradivarius, but lately my experience has caused me to regret every purchase. Nearly two months ago, I returned a pair of boots using all the correct procedures. I first got an email declaring my refund in process. Weeks passed without any indication of the ...
On 02/10/24, I ordered from Stradivarius expecting it to come on schedule. I was informed of a delay a week later; the tracker showed just "preparing for shipment." When I contacted customer service, the phone line was dead. The online chat was annoying; it kept sending me to the courier for updates...
I am incredibly frustrated with Stradivarius for choosing to work with Scotty as their delivery service. I've been waiting for my package for four days, and every day, they falsely update the status saying they "couldn’t find my address." This is simply untrue, as I’ve been home waiting each day. On...
I recently purchased a Stradivarius shirt with noticeable dark patches, and despite this clear defect, my request for an exchange was denied. When I sent the shirt in for inspection, I was told it would take two weeks, but I had to constantly follow up myself just to get any update. It felt as if th...
I ordered a pair of pants from Stradivarius, but the item I received was clearly used and in unacceptable condition. The pants arrived with a tear on the back, a stain on the front that looked like menstrual blood, and overall wear, including stretched knees, as if they’d been worn extensively befor...
Stradivarius customer service is a joke. I feel like I'm stuck in a never-ending loop whenever I try to reach them. It's always the same story: hours on hold, and when I finally get through, I'm greeted by two reps either S**** or A***. It's like they're the only two people working there! They're so...
I ordered a product from the Stradivarius website on 26.06.2024 and paid ₺2,140. However, the product has still not been delivered to me. The website shows that it has been shipped, but the courier service says there is no package under my name. The tracking system on the site is not working, either...
Stradivarius Türkiye 50147601424 came to me wrongly ı mean The product I received is not the same as the order I placed.. I talked with Betül Hanım from customer service and stated that my leg is broken and I can't come for the return of the product, the product is either from the address or a refun...
After only a few wears, my Stradivarius leather jacket began to peel. You invest a significant amount of money in a brand that you trust for its quality, only to find that it begins to deteriorate after just a few uses, becoming practically worthless. Why should I trust the Stradivarius brand and pu...
I reached out to Stradivarius about my missing package that was shipped by Hepsijet, and asked them to send it again. Here is my order number: 50218240779. I placed the order on April 9th, and it's still nowhere to be found. Despite their promise to follow up, they have not reached out to me. I kind...
I have never seen a company as careless and indifferent to its customers as the staff at Stradivarius. The customer representatives show no concern for customer satisfaction. After buying a product that was barely a week old and too big, I went to the store to return it. Despite having a slip with a...
I ordered a ₺2000 gift certificate from the Stradivarius website on 01.01.2024. Order No: 50124257960. I have not yet received the order confirmation email, and the gift card has not been sent to my friend. Is it normal to wait this long for an online product to be sent? Note: I can't view my order ...
I ordered 7 items from Stradivarius. I received 5 pieces in one box. Upon checking the email invoice, the remaining 2 items were supposed to be included in the same package, but they were missing. I tried to contact them multiple times, but due to the absence of a contact number, it took me two week...
I recently purchased a jacket from the Stradivarius website. When attempting to make the payment using my Garanti Bank credit card with a Troy card, I encountered an unexpected roadblock—their system wouldn't accept it. How is it possible that a card we use for domestic transactions is limited to ac...
The November discount products I purchased from Stradivarius were returned to the company by UPS Turkey without being delivered to my address. And it got returned. This situation, which happened during the November discount period, leaves a question mark in one's mind. In the end, there is customer ...
Stradivarius is a regrettable choice; spend your money on better brands. I purchased an item from Stradivarius on November 23, 2023, and it still hasn't arrived. Today is December 14, 2023 – how is this even possible? I expect it to reach me by the end of today somehow; this delay is absurd, almost ...
I've been dealing with a hassle from Stradivarius – ordered 11 items online, returned 10, but surprise, surprise, the email I got says they refunded only 9 items. Classic. Been shouting into the void on all platforms, trying to reach a customer rep, but it's like talking to a brick wall. Here are th...
The Stradivarius brand was established in 1994 in Spain. The firm is owned by the Inditex group, which also includes Zara and Pull & Bear, two other well-known apparel retailers. Stradivarius has a large selection of women's apparel, footwear, and accessories. Their goods are created with the goals of being trendy, cheap, and available to a large audience. The Stradivarius lines are influenced by current fashion and provide a range of timeless and modern looks. Spain, France, Italy, the United Kingdom, and the United States, are just some of the locations where Stradivarius sells its wares. They operate over a thousand physical locations internationally and have a corresponding e-commerce website.