I ordered something from Stradivarius on November 29, 2024, and I’m still waiting for my package to arrive. Stradivarius's mobile site indicates that the order was “delivered,” but I have yet to receive anything. The shipping company, Aras Kargo, asserts that there is no record of such a package in their system. I feel trapped in a situation where accountability is nowhere to be found. To add to my frustration, my order number has vanished from the Stradivarius app, leaving me with no way to reference it. I attempted to contact them via WhatsApp, but all I got were automated replies that didn’t help at all. This experience has been quite exhausting and overwhelming. I require immediate help to address this problem, track my order, or obtain a refund at the earliest opportunity.
I placed an order with Stradivarius on November 28, purchasing four items. While three items arrived, one is still missing, and it has now been over a month. I’ve tried reaching customer service multiple times but cannot get through. There’s no one to assist me on WhatsApp, and when I visit the stor...
I ordered a product from the Stradivarius website on 26.06.2024 and paid ₺2,140. However, the product has still not been delivered to me. The website shows that it has been shipped, but the courier service says there is no package under my name. The tracking system on the site is not working, either...
On 02/10/24, I ordered from Stradivarius expecting it to come on schedule. I was informed of a delay a week later; the tracker showed just "preparing for shipment." When I contacted customer service, the phone line was dead. The online chat was annoying; it kept sending me to the courier for updates...
On December 15th, I placed an order with Stradivarius, and the company told me to expect delivery between December 21st and 23rd. After a week of being told that my order was in transit, I still had not received a cargo tracking number. Even though I tried to get in touch with them via online chat f...
The order I gave on November 24th has still not been delivered to me. There is no such service as Stradivarius customer service. There is no response from any of the communication channels posted there. There is no one we can talk to and tell our troubles to. Artificial intelligence keeps writing th...
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