I am incredibly frustrated with Stradivarius for choosing to work with Scotty as their delivery service. I've been waiting for my package for four days, and every day, they falsely update the status saying they "couldn’t find my address." This is simply untrue, as I’ve been home waiting each day. On top of that, I can’t reach customer service to resolve this. If my package gets returned to the store without ever being delivered, who will be responsible for my lost items? The items I ordered are now out of stock, and this experience has made me regret shopping on the Stradivarius website. I hope Stradivarius will reconsider their partnership with Scotty, as this has been a deeply disappointing experience.
On my recent Stradivarius purchase, the delivery could not be completed because I was not at home. However, when the courier was supposed to contact me, I received no call or message. I proactively called customer support and clearly requested that my package be left at the door since I was temporar...
I placed an order with Stradivarius on November 28, purchasing four items. While three items arrived, one is still missing, and it has now been over a month. I’ve tried reaching customer service multiple times but cannot get through. There’s no one to assist me on WhatsApp, and when I visit the stor...
have been facing a frustrating situation with Stradivarius. I placed an order on June 16th, but they haven't sent my products yet. Despite their claims of handing the shipment over to the courier, the courier refuses to accept it. Now, Stradivarius is insisting that the items I ordered, which are st...
My order was placed on September 12th, and it is now September 25th, but my order has not yet arrived. The reason for this delay is not only absurd but also hilarious. Stradivarius mistyped my address and phone number, causing the local UPS branch to struggle with delivering my package. Of course, t...
On 02/10/24, I ordered from Stradivarius expecting it to come on schedule. I was informed of a delay a week later; the tracker showed just "preparing for shipment." When I contacted customer service, the phone line was dead. The online chat was annoying; it kept sending me to the courier for updates...
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