Stradivarius Return Refund Delayed Despite Two Weeks

I purchased a pair of boots from Stradivarius, but the wrong size was delivered. I returned the item with the return code 3003578445, but it has been two weeks, and I still haven’t received my refund.

To make matters worse, I have been trying to contact customer service for the past three days, but I am always redirected to an automated system and cannot reach a representative. This lack of communication and delay in refund processing is unacceptable.

I urgently request that my refund be processed immediately. Please resolve this issue and provide an update on my refund status without further delay.