Stradivarius Türkiye 50147601424 came to me wrongly ı mean The product I received is not the same as the order I placed.. I talked with Betül Hanım from customer service and stated that my leg is broken and I can't come for the return of the product, the product is either from the address or a refund is provided or I requested that they send the correct product. Nothing was accepted. There can't be such a customer service concept. I am shocked the store in this victimization of me today. Their expectations should have even said this sentence for me to correct their own mistakes with my leg broken.! I request a refund.!
I recently made a purchase from Stradivarius worth over 13,000 TL but they sent me the incorrect item. When I reported the issue, I was directed to a store to complete the return. At the store, they accepted the incorrect item and explained the situation to customer service, assuring me that there w...
I ordered a product from the Stradivarius website on 26.06.2024 and paid ₺2,140. However, the product has still not been delivered to me. The website shows that it has been shipped, but the courier service says there is no package under my name. The tracking system on the site is not working, either...
I placed an order (503******77) on Stradivarius online store for a denim bag and a skirt. On the same day, before the items were shipped, I canceled my order. However, although 16 days have already passed, my refund of approximately ₺5,470 has still not been returned to my bank card. During the sam...
Trendyol watches from the sidelines as its customer suffers, doing nothing to help. I purchased a product from the Trendyol shopping site that turned out to be defective, and I wanted to return it. I sent the item, worth thousands of ₺, back to the seller, who kept it for almost a month, claiming it...
On June 26, 2025, I purchased 5 items from Stradivarius and was unexpectedly charged an additional 59.95₺ for next-day delivery, despite not selecting this option during checkout. If this charge was applied, I expect the delivery to be completed on time. However, not only was my order not delivered ...
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