I ordered a pair of jeans from Stradivarius, but the product arrived defective. I requested a refund, and they claimed to have sent me an email with the details, but I never received it. I’ve been trying to contact customer service for two weeks, but I haven’t been able to reach a representative, and no one is addressing this issue. The return period is about to expire, and I refuse to pay for a defective product. Stradivarius, please resolve this immediately!
I recently purchased a Stradivarius shirt with noticeable dark patches, and despite this clear defect, my request for an exchange was denied. When I sent the shirt in for inspection, I was told it would take two weeks, but I had to constantly follow up myself just to get any update. It felt as if th...
I placed an order with Stradivarius on November 28th, looking forward to a seamless shopping experience. Unfortunately, my order arrived two weeks late, and to add to the frustration, several items were missing, and one jumper came damaged. I quickly attempted to get in touch with their customer ser...
I placed an order with Stradivarius on November 28, purchasing four items. While three items arrived, one is still missing, and it has now been over a month. I’ve tried reaching customer service multiple times but cannot get through. There’s no one to assist me on WhatsApp, and when I visit the stor...
For some time, I was a devoted client of Stradivarius, but lately my experience has caused me to regret every purchase. Nearly two months ago, I returned a pair of boots using all the correct procedures. I first got an email declaring my refund in process. Weeks passed without any indication of the ...
I placed an order (503******77) on Stradivarius online store for a denim bag and a skirt. On the same day, before the items were shipped, I canceled my order. However, although 16 days have already passed, my refund of approximately ₺5,470 has still not been returned to my bank card. During the sam...
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