I ordered a ₺2000 gift certificate from the Stradivarius website on 01.01.2024. Order No: 50124257960. I have not yet received the order confirmation email, and the gift card has not been sent to my friend. Is it normal to wait this long for an online product to be sent? Note: I can't view my order due to the problem on your website. This was my first and last purchase from Stradivarius! Also, a gift becomes meaningful when given on time! Thanks to you, I still haven't been able to give my gift!
I ordered a product from the Stradivarius website on 26.06.2024 and paid ₺2,140. However, the product has still not been delivered to me. The website shows that it has been shipped, but the courier service says there is no package under my name. The tracking system on the site is not working, either...
On October 2, I placed an online order from Stradivarius’s website worth approximately $220 (Order No: 502653008). The order was supposed to be delivered to my address in Istanbul, but it never arrived, even though the promised delivery date has long passed. There has been no communication or updat...
On September 18, 2025, I placed an order for pants and a bodysuit on Stradivarius’s website (Order No: 5025*****66), with delivery address in Burhaniye, Balikesir, and paid ₺2,680 by credit card. At the time of purchase, the estimated delivery time was stated as 3 business days, yet to this day my p...
I made an online purchase from Stradivarius with order number 5026*48. I canceled the order six days ago, but I still haven’t received my refund. When I contacted customer service, I was told that I would need to wait 14 days for the refund to be processed. I paid with a bank card, and I find it un...
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