Unwanted subscription charges from ShortMax keep appearing on my card, what should I do?

I am writing regarding repeated charges made by Shortmax Innovations to my USA Visa debit card issued by Chase, despite the fact that I no longer have an active subscription with them and do not use their service anymore. These unauthorized charges started around March and have continued since then,...

I discovered that a charge from Shortmax Innovation was taken from my KeyBank account for a subscription I never signed up for. On April 22, I was charged $39.99, despite never authorizing or requesting any subscription or service from Shortmax Innovation. After noticing this transaction, I contacte...

I am writing regarding an issue with my Shortmax weekly subscription in Appleton, WI. On 4/6/2026 I first attempted to cancel my weekly subscription, but despite several attempts since then the subscription has not been cancelled. Since that date, I have continued to be charged 19.99 USD every week....

I am submitting this complaint regarding unauthorized deductions made by SHORTMAX INNOVATIONS from my bank card, despite having cancelled all subscriptions previously and not having any active service with them. An amount of 9.99 USD was deducted from my card ending in 5869 on 21/04/2026 at 00:45, a...

I have been experiencing serious issues with my Shortmax Innov “Weekly Pass Pro Subscription” in the United States, mainly involving unauthorized charges and an inability to cancel the service properly. The problems started around August 2025, when I noticed that I was being charged even though I ha...

I have a short films subscription with ShortMax under the email address superawesomes****@gmail.com. I requested cancellation of my subscription on 4/6/26, again on 4/13/26, and once more on 4/23/26. Despite these clear cancellation requests, my card was still charged 19.99 USD on 4/6/26, 4/13/26, a...

I downloaded the ShortMax Innovation application from the App Store and, although it does not show an active subscription and inside the app it says I am unsubscribed, I have been charged 9.99 every week from my bank card. These unwanted charges started about three weeks ago, and the third one was t...

I have a serious problem with my Shortmax subscription that I have been trying to cancel repeatedly since around Thursday of last week, and despite following all the steps correctly, the subscription is still not cancelled, and I keep being charged $9.99 per week from my debit card. I initially beli...

+4

I want to report unauthorized charges being made by the Shortmax application. On 04/19/2026, I was charged 19.99 dollars, and on 04/20/2026, I was charged another 19.99 dollars, even though I did not authorize any subscription and I am not using the application. These payments were taken directly fr...

It doesn’t even explain anything. It’s just a bunch of numbers. I need a refund; I haven’t been using ShortMax at all, so I want my money back. This is ridiculous. I’m going to find a way to block you. Please refund me. I don’t have time to deal with being charged for something I haven’t been using.

I have a problem with my Shortmax subscription, which I purchased directly via the company’s website. For about a month, I have been trying to cancel my subscription through their site, but the cancellation does not go through, and the system continues to charge me. During this period, I have been c...

I am writing regarding my Shortmax week subscription, which I had only intended to use until 4.4. and did not wish to continue beyond that date. Despite this, today an amount of 17,12 € was charged from my account through your website. I did not consent to a renewal of this subscription and I do not...

I had a weekly subscription with Shortmax linked to my Visa debit card under account number 133141***. I cancelled this subscription around 25 March 2026, yet Shortmax has continued to take payments from my card. Despite the cancellation, I have been charged for two additional weeks, one payment of ...

I am writing regarding my ShortMax weekly subscription, which I no longer use and have been trying to cancel. On 27 March, I sent an email requesting cancellation of my subscription, but I have not received any response, nor has the subscription been cancelled. Despite my clear cancellation request,...

I had a subscription with Shortmax Innovations that I cancelled on 4 March. Despite this, I was still charged afterwards, which I find unacceptable. After the cancellation, I was charged again on 30 March and 5 April, with a total amount of 400 NOK. I sent them an email regarding these unauthorized ...

I am writing to report unauthorized and misleading subscription-related charges connected with Shortmax Innovations. I never subscribed to any ongoing plan with this company, yet several attempts and charges have appeared on my card. On 3/12/26, I made a one‑time purchase of $3.49 to buy minutes in ...

I had a subscription with Shortmax Innovation, which I cancelled through their website on 19 March. Despite this, since that date, Shortmax Innovation has continued to attempt to charge my Sterling Bank card every time the subscription is due. None of these payment attempts have been successful beca...

My name is Delmys R*** and I had a weekly subscription to ShortMaxTV Innovación that I attempted to cancel from my phone. When trying to cancel it, I could not find any option or clear place in the phone interface to complete the cancellation, but I no longer wished to continue with the service. How...

I had a subscription with Shortmax that I canceled on 05/03, however they continue charging me weekly without my authorization. Since that date, they have been debiting 65.000 guaraníes every week from my account at Ueno Bank, card ending in *4032, despite the fact that I had already unsubscribed fr...

I subscribed to the “Short drama” service from Shortmax Innovations on 24 December 2025. On 31 December 2025 I cancelled this subscription, after which I did not use or order any of their services. Despite the cancellation, Shortmax Innovations debited my bank card ending in 5781 in the amount of 43...

I have an active subscription with ShortMax Innovation that I pay for by credit card, and despite several attempts I have not been able to cancel it myself. I previously tried to cancel the subscription and was unsuccessful, and when I tried again today I still could not complete the cancellation th...

I am a Shortmaxx user and requested the cancellation of my subscription on 24 March 2026. Despite this clear request, Shortmaxx has continued to charge me 19.99 weekly for the weeks in March and April, and I have not received any proper response regarding the cancellation. After noticing that I was ...

I had a Shortmax TV weekly subscription which I canceled through the app after the week of March 3rd, 2026. Despite canceling, I was still charged again this week for the weekly subscription. I request that my Shortmax TV subscription be fully canceled immediately and that the improper charge of 19....

I am encountering a problem with an unwanted ShortMax subscription that is being charged to my card from Halyk Bank in the amount of 6.39 USD per week. This subscription does not appear anywhere in my account or in any service menu, so I cannot cancel it myself, yet the money continues to be debited...

I am writing to report an issue with my Shortmax subscription in the United States. For about three weeks I have been trying to cancel my subscription, but the service continues to charge me despite my attempts to end it. Approximately two weeks ago, I first submitted a cancellation request to Short...