Unwanted subscription charges from ShortMax keep appearing on my card, what should I do?

I recently subscribed to the Shortmax service via their app and was charged 10.99 on my bank card yesterday. However, I never received any email confirmation of the purchase, the subscription does not appear under my Apple/Google app store subscriptions, and I am unable to cancel it through the app....

I am writing about an issue with an unwanted subscription related to shortmax.app that I discovered today. The subscription appears to be linked to the username “jayfitzy01” and the email address “jayfi***@yahoo.com”. I did not knowingly sign up for any subscription with Shortmax Innovations or Shor...

I am writing to report unauthorized charges made by ShortMax on my bank card and to request an immediate resolution. In the last two weeks, two payments were taken from my card without my consent. The first charge was on 03/07/2026 for $12.79, and the second charge was on 03/14/2026 for $19.99. I di...

I have been experiencing a problem with my Shortmax app subscription, which I started and manage via the Shortmax website in the United States. Since around February 15, I have been trying to cancel my subscription through the website, but the system does not allow me to complete the cancellation pr...

I have a weekly subscription with Shortmax that I am unable to cancel. The app does not show any option to cancel, and Shortmax itself does not appear under my subscriptions in the Google Play Store, so I cannot stop the automatic payments from there either. This is my second week using Shortmax, an...

I saw a charge on my Commerce Bank card ending in 6253 from “Shortmax Innovations” dated 03/01/2026 in the amount of $9.99, even though I have never downloaded the Shortmax app, never signed up for its services, and have never authorized any payment to this company. This payment was simply processed...

I am writing to report an issue with an ongoing Shortmax subscription that I am unable to cancel, and that continues to charge me every week without my consent. I originally subscribed via the Apple App Store about a month ago, likely through a link within another app, but I am not completely sure h...

I recently discovered that I have an automatically renewing subscription with Shortmax, which is being charged directly to my bank card for 9.99 USD per week. I noticed this for the first time today, on March 2, 2026. The subscription does not appear under my Apple ID subscriptions, so I have no opt...

I had a subscription with Shortmax and Dramawave, which I requested to cancel about a month ago. Despite this cancellation request, my subscription was renewed by itself again this week without my consent. The subscription is registered under the e-mail address roschelmaeburd***@yahoo.com, and I am ...

I deleted my Shortmax account before 23 February 2026, but despite not having an active account anymore, I have still been charged from my card through your website. I was using a weekly subscription before deleting my account. After deletion, I was charged multiple times, including on 23 February 2...

I had a subscription with Short Max for the $19.99 per month VIP package, which I canceled through the app at the beginning of February. Despite this cancellation, Short Max has continued to charge my Bank of Hawaii card every week as if the subscription were still active. On February 2, 2026, they ...

I downloaded the ShortMax Innovations app from the U.S. App Store only to see what it was like, and I have never purchased or activated any subscription. Despite this, on February 20, 2026 I noticed that I was being billed as if I were a VIP member, even though I have no active subscription showing ...

Recently, over the last two days, Shortmax has taken money from my bank card twice without my consent and without any subscription or purchase from my side. I did not approve any plan, package, or recurring payment, yet two unauthorized deductions have been made, which makes me feel that the app is ...

I voluntarily purchased the weekly Pass Pro subscription in the Shortmax app on my iPhone. Later, I canceled my subscription through the app. Despite this, the system continued the subscription on its own and began charging my account automatically without my knowledge. On February 3, 2026, I was c...

I accidentally subscribed to a service called Short Max on my Redmi 13 device one time. Even though I canceled the subscription immediately, money continues to be withdrawn from my account regularly without my knowledge or approval. This issue has been ongoing for more than two months, and within t...

I am writing regarding unauthorized deductions made from my credit card by a business listed as “Short Max Mountain View.” The most recent deduction of this kind occurred today, 7 February 2026, for the amount of $24.01. I have noticed similar deductions before, but I am unsure exactly how long this...

On December 12, 2025, I purchased a weekly Shortmax TV subscription through Shortmax. Before the subscription period ended, I wanted to cancel it. However, I never received any email confirmation or subscription details related to Shortmax TV in my inbox, so I was unable to complete the cancellation...

Even though I never made any subscription or gave any authorization to Shortmax, an amount of ₺443 was deducted from my VakıfBank account. This has now happened for the second time in a row, and I have never registered, subscribed, or approved any membership with Shortmax in any way. When I contacte...

I had a subscription with ShortMax, which I cancelled on 17 September 2025, but despite this, they have continued to bill me. Since that date, I have been charged 6 times on my credit card, even though I am no longer using the service and had clearly requested cancellation. I am based in Mpumalanga,...

I voluntarily purchased the weekly “Pass Pro” subscription on the Shortmax app and later canceled the subscription. However, despite canceling it, the system continued the subscription on its own and started charging me automatically without my knowledge or consent. Each renewal charges approximate...

On December 14, I purchased a weekly membership on the Shortmax app for Android using a special discounted offer. During the purchase process, it was clearly stated that I could cancel the membership at any time. However, when I later wanted to cancel, I could not find any cancellation option either...

I purchased a VIP membership once through Shortmax Innovations via the Google Play Store. Afterward, I canceled the membership and disabled all subscriptions, yet charges continued to be deducted without my consent. On December 9 and December 15, my card was charged $19.99 each time, for a total of ...

About two months ago, I purchased a weekly subscription in the Shortmax app on my Android device. A weekly charge of 442.76 TL continues to be deducted from my account, but no matter how many times I try or even delete the app, I cannot cancel the subscription. I have also submitted cancellation an...