On August 26, 2025, I attempted to sign up for the Kahoot Gold plan’s 1-week free trial. However, instead of a free trial, my credit card was immediately charged 7,233 TL. My account is registered with the email address m********@gmail.com.** I promptly contacted Kahoot customer support via email, ...
I had already purchased a 1-year subscription to Kahoot. Despite this, my account was automatically renewed and my credit card was charged 7,342 TL without my knowledge or approval. Normally, my bank (Yapı Kredi Bankası) sends an SMS message asking whether I approve such transactions before the pay...
I recently received an email from Kahoot stating that my game had been placed under quarantine and that I needed to set it to private. This came as a shock because I have been creating and sharing public Kahoot games for years without ever experiencing such an issue. The message did not provide any...
I signed up for the 7-day free trial on Kahoot, but during the process I was unexpectedly asked to provide a photo of my debit card. Shortly afterward, instead of a free trial, a full 1-year subscription fee was charged to my card. I submitted a refund request, and Kahoot informed me that the money...
My Kahoot session suddenly logged me out on its own, and when I tried to log back in, it kept saying my password was incorrect. I attempted to reset my password and entered a new one, but even the new password is not being accepted. Meanwhile, people I know are still playing with the account, which...
I purchased the Kahoot Gold package on an annual plan. The subscription included a one-week free trial, but now, with two days left in the trial, I am unable to cancel it. When I check the app, it says there is no active subscription. However, I received an SMS stating that if I do not cancel, the ...
Money was withdrawn from my account through Google Play for what is claimed to be a purchase in the Kahoot app. I want to make it clear that I never made such a purchase, and I have no knowledge of it. I only logged into Kahoot because my teacher asked us to view the materials she uploaded. I never...
My child started a trial subscription in the Kahoot app on Monday. By Sunday morning, I woke up to a text message from my bank stating that ₺5,990 had been withdrawn from my account. The app processed this payment without sending me any prior notification or confirmation. I have never logged into t...
On January 19, 2025, I purchased a character through the Kahoot!+ Start app using my account (a*******@icloud.com**). However, when I tried to restore my purchases, the character I bought never appeared in the app. Instead, I received an error message saying I should contact the app developer. The ...
I signed up for the Kahoot program as an individual user. I knew I had a 7-day right of cancellation, and after only one day of use, I deleted my account and logged out. Despite this, the company failed to cancel my membership and unfairly withdrew ₺4,999 from my card. This is unacceptable. I clear...
I signed up for the Kahoot program as an individual user, but when I tried to exercise my 14-day right of cancellation, I was told that because the account was considered for “business use,” cancellation was not possible. This makes no sense. The company itself states that an annual subscription ca...
I decided to upgrade to a higher plan in the Kahoot app, thinking I would pay the monthly rate of ₺48 and that I could cancel anytime. Instead, the app immediately charged me the full 12-month amount of ₺580 without proper notice or confirmation. To make matters worse, there is no customer service ...
