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Complaints

20 complaints
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Simple Premium Charged Me After Subscription Cancellation

July 1 5:10 AM2

I had previously subscribed to the Simple Premium service, but after noticing that money was being withdrawn from my acc...

I Need Confirmation That My Simple Weight Loss Subscription Is Canceled

June 3 3:35 AM31

I registered for a Simple Weight Loss Program subscription around February. Shortly after signing up, I believed I had c...

I Want a Refund for Unauthorized Simple App Subscription Charges

March 17 9:10 PM12

Last year, I downloaded an app called “Simple Premium Life” on my phone, but I deleted it the same day without making an...

Simple Premium Subscription Not Canceled and Charged for 9 Months

March 1 9:15 PM8

Even though I previously canceled my Simple Premium subscription, I have continued to be charged 399 TRY per month $12 f...

I Never Subscribed but Simple Premium Took Money From My Card

February 7 1:39 PM7

On February 5 at 9:38 AM, I noticed a charge of $31 on my Ziraat Bank card under the name “Simple Premium,” made without...

Simple Subscription Led to Unexpected Multiple Charges

January 24 11:17 PM10

Last night, I created a basic membership on the Simple app, thinking I would receive a 12-week membership. However, firs...

Simple App Subscription Not Canceled and Still Charging Me

January 14 12:50 PM5

The Simple weight loss app charged me even though I’m not using it. I want a refund. Even though I deleted my account, t...

Simple Life App Charged Me $62 After Subscription Cancellation

December 15, 2025 10:24 PM4

Even though I canceled my Simple Premium subscription on the Simple Life app 2 months ago, I have noticed that charges a...

I Never Signed Up but Simple Premium Keeps Charging Me

December 11, 2025 5:40 PM4

I recently discovered that my Enpara card has been charged $12 every month under the name “Simple Premium,” without my k...

Simple Premium Charged Me Without Any Subscription or Consent

December 8, 2025 3:58 PM3

On December 8, 2025, I noticed a charge of $31 on my QNB credit card with the description “Simple Premium,” which was ma...

Simple Life App Charged Me $131 Without Any Subscription

November 26, 2025 5:29 PM10

Even though I have never created any membership or subscription with the Simple Life app, I discovered that money has be...

Simple Premium Subscription Not Fully Canceled and Still Charging

November 18, 2025 7:49 PM3

I was using the Simple Premium app on Android. Even though I completely deleted my account in September, charges are sti...

Simple Subscription Canceled but Charges Continued

November 15, 2025 5:37 PM4

I subscribed to the Simple Life app through the App Store. In June and July, I was charged $12 + $12, and in August, Sep...

Simple Premium Charged Me $186 Without My Consent

October 25, 2025 10:14 AM3

On April 19, July 19, and October 19, I was charged three times—each for $62 + $62 + $62 = $186 total—from my credit car...

Simple Premium Subscription Didn’t Stop After Cancellation

October 21, 2025 11:25 AM2

I purchased a package from Simple Premium. The description stated that if I paid a small fee for 3 months, I would recei...

Simple Life Premium Charged Me $31 Monthly Without Any Subscription

October 19, 2025 11:19 PM3

Even though I have never signed up for any membership or purchased any service from Simple Life Premium, my Garanti Bank...

I Want My Money Back From Unauthorized Simple Premium Transaction

October 16, 2025 1:05 PM2

On October 16, 2025, a charge of $33 was made to my QNB virtual card under the name “Simple Premium” without my knowledg...

Unauthorized Subscription Charges From Simple Premium Life

September 15, 2025 9:35 PM5

For the past 3–4 months, the company Simple Premium Life has been charging my Yapı Kredi credit card approximately $31 w...

Unauthorized $31 Charge From Simple Life After Free Trial

August 27, 2025 10:01 AM12

I signed up for the Simple Life app as a free user. At the end of one month, $31 was charged to my card without my knowl...

Simple App Subscription Charged Me Monthly Despite Cancellation

August 22, 2025 4:50 PM6

About 4–5 months ago, I signed up for the Simple Premium app on my iPhone 14 Pro Max while I was in Düzce. Even though I...

Brand Overview: Simple

Simple is a digital health and wellness platform operated by Simple.Life Apps Inc. and affiliated entities. The company offers a mobile app focused on weight management, intermittent fasting, nutrition tracking, habit building, and AI-powered health coaching. The platform provides both free and premium subscription plans designed to help users achieve long-term wellness goals.

Contact Info

Customer Support Email: [email protected]

Industry and Operations

Simple operates in the digital health, wellness, and weight management industry. The platform combines personalized coaching, fasting guidance, nutrition tools, and AI-driven recommendations through a subscription-based mobile application.

  • Intermittent fasting and weight-loss programs
  • AI-powered health and wellness coaching
  • Nutrition and meal tracking tools
  • Personalized wellness recommendations
  • Habit-building and progress tracking features
  • Premium subscription-based services
  • Mobile apps for Android and iOS devices
  • Educational content related to health and wellness

User Sentiment

User sentiment toward Simple is mixed to negative. While some users appreciate the wellness guidance and tracking tools, complaints commonly focus on subscription billing practices, cancellation difficulties, refund disputes, and customer support responsiveness.

  • Unexpected recurring subscription charges after introductory offers
  • Users reporting confusion regarding automatic renewals
  • Difficulties canceling subscriptions
  • Complaints about refund requests being denied or delayed
  • Concerns regarding billing transparency and pricing terms
  • Users reporting charges after they believed subscriptions were canceled
  • Slow or limited responses from customer support
  • Complaints about commitment plans and cancellation fees
  • Users reporting issues accessing premium features after payment
  • Frustration regarding account and subscription management processes

Share Your Experience

If you’ve experienced issues with Simple, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.