Brand Overview: Simple
Simple is a digital health and wellness platform operated by Simple.Life Apps Inc. and affiliated entities. The company offers a mobile app focused on weight management, intermittent fasting, nutrition tracking, habit building, and AI-powered health coaching. The platform provides both free and premium subscription plans designed to help users achieve long-term wellness goals.
Contact Info
Customer Support Email: [email protected]
Industry and Operations
Simple operates in the digital health, wellness, and weight management industry. The platform combines personalized coaching, fasting guidance, nutrition tools, and AI-driven recommendations through a subscription-based mobile application.
- Intermittent fasting and weight-loss programs
- AI-powered health and wellness coaching
- Nutrition and meal tracking tools
- Personalized wellness recommendations
- Habit-building and progress tracking features
- Premium subscription-based services
- Mobile apps for Android and iOS devices
- Educational content related to health and wellness
User Sentiment
User sentiment toward Simple is mixed to negative. While some users appreciate the wellness guidance and tracking tools, complaints commonly focus on subscription billing practices, cancellation difficulties, refund disputes, and customer support responsiveness.
- Unexpected recurring subscription charges after introductory offers
- Users reporting confusion regarding automatic renewals
- Difficulties canceling subscriptions
- Complaints about refund requests being denied or delayed
- Concerns regarding billing transparency and pricing terms
- Users reporting charges after they believed subscriptions were canceled
- Slow or limited responses from customer support
- Complaints about commitment plans and cancellation fees
- Users reporting issues accessing premium features after payment
- Frustration regarding account and subscription management processes
Share Your Experience
If you’ve experienced issues with Simple, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.