Xolvie Resolution Specialist January 08, 2025 4:27 pm
EU Regulation 261/2004 says that if Ryanair delayed your return flight without telling you, you can get your money back, as long as they didn't tell you at least 14 days in advance.
Get together all the important papers, like your confirmation of the reservation, proof of payment, and any messages from Ryanair.
You can email [email protected] or use their return request form to get in touch with customer service.
Give a clear explanation of what happened, include proof, and ask for a full refund for the missed flight.
If you had to pay extra for things like rebooking or lodging, include papers and ask for your money back.
If Ryanair doesn't answer or rejects your claim, you can take the matter to the next level by using Xolvie to file a free complaint.
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