I travelled on Ryanair flight FR123 from London Gatwick to Dublin on 20 July 2025 and upon arrival I discovered that my baggage was broken. Due to this damage, my baggage is no longer usable and I have suffered a clear material loss. On the same day, I followed the instructions given by the customer services of the company at the airport and uploaded all requested information, documents and photos to the website they indicated. Despite this, I have not received any response for about five months. During this period, I have submitted my application multiple times through the same channel, but I still have not been contacted or informed in any way. In the compensation form I submitted to the company, I clearly stated that my compensation request is 75 EUR. I am requesting that this amount of 75 EUR be paid to me as full compensation for my damaged baggage and that I receive a clear written response to my application as soon as possible.
During a Corendon Airlines flight from Antalya to Frankfurt last year, my checked baggage was damaged. I followed the procedure exactly as requested—I filled out all the necessary documents without missing a single detail. Eventually, they informed me that I would be compensated €25 for the damage. ...
On June 17, 2024, during my return flight with Pegasus at 16:50, my suitcase was damaged. I reported the issue immediately to the authorities at the airport before leaving. I was asked whether I wanted a replacement or compensation, and I chose compensation. A form was filled out, and photos of the ...
Hello, on 30/01/2024, I had a flight with THY from Dublin to Istanbul. After disembarking from the plane and while still inside the airport, I realized that my baggage was broken when I retrieved it. When I asked the staff there for assistance on what to do, they handed me a paper and told me that I...
On April 26, 2024, during my Istanbul-Paris-Newark flight with Air France, my suitcase was severely damaged. The wheel was broken, and one corner was badly damaged, ruining my vacation. I’ve been trying to get compensation for 2.5 months now, but despite sending multiple emails, I still haven’t rece...
On September 13, 2024, I flew with Ryanair, and my flight was delayed by about 3.5 hours. The next day, on September 14, 2024, I submitted a compensation claim through AirHelp, and I was given the claim number 5227538. Now, almost one year later, I still have not received any resolution from AirHel...
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