On September 24, 2025, I attempted to complete the online check-in for my Ryanair flight from Gothenburg to London (Reservation No: ZRPPS). Although it was stated that an email would be sent two hours before the flight to complete the online check-in, I never received any such email.
As a result, I was unable to complete the online check-in and, upon arriving at the airport, I was charged an additional 60 EUR, which I was forced to pay by credit card.
I tried to reach Ryanair customer service regarding this issue, but I could not reach any representative, and my problem remains unresolved. This is the first time I’ve experienced such an issue, and I request that my grievance be addressed immediately.
I am requesting a refund of the 60 EUR that I paid at the airport to be credited back to my credit card.
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