Ryanair charged me twice for a seat upgrade, how can I get a refund for the extra charge?

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Xolvie
Xolvie Resolution Specialist January 08, 2025 4:26 pm

If Ryanair charged you twice for an upgraded seat, check your booking confirmation and payment records to make sure there was only one charge. As proof, take pictures or download your bank account.

Ryanair's customer service can be reached at [email protected] or with the number for your location on their official website under the Help Centre.

Explain the problem clearly, include proof of both payments, and ask for the extra charge to be refunded. To speed up the process, be clear and include your booking number.

If Ryanair doesn't reply or says no to the refund, take the problem to the next level by disputing the charge with your bank or credit card company.

You can also get help from consumer safety groups like the European Consumer Centre (ECC) to solve the problem.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.

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