If Ryanair charged an exorbitant fee for a minor weight discrepancy, first review their baggage policy to ensure your luggage complied with their stated limits.
Document the discrepancy, including photos of your luggage on a scale if possible, receipts for the fee paid, and any relevant communication from airport staff.
Contact Ryanair’s customer support via their email address ([email protected]) or by calling the phone number specific to your location, which can be found on their official website under the Help Centre for faster updates.
Clearly outline the issue, attach proof of your baggage weight, and explain why the charge was excessive or unjustified. Request a refund and ask for clarification on their policy enforcement.
If Ryanair does not address your concern, explore Xolvie to read about the challenges others have faced and share your story.
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