Ryanair denied me boarding despite having valid documents, how can I claim compensation?

On July 12, 2025, my wife and I were scheduled to fly from Paris to Malta with Ryanair (reservation code: DCCC3X). Since we both hold special (green) passports, we do not need a visa for this route. However, on July 11, when I tried to check in through the Ryanair mobile app, the system required me ...

On July 26 at 16:45, I was scheduled to fly with Ryanair on flight FR4962 from Brussels Charleroi to Sofia, holding a standard ticket with an additional 20 kg checked bag. Despite arriving at the airport on time and checking in my luggage without issue, I was prevented from boarding due to extraordi...

Ryanair caused us serious frustration when, despite arriving at the gate 20 minutes before departure, we were denied boarding. We were not the only ones—at least three other families faced the same issue and were left stranded. To make matters worse, the aircraft actually left the stand earlier than...

On July 1, I was scheduled to fly on Ryanair flight RK1273 from London Stansted to Edinburgh, but I was unfairly denied boarding due to my bag. Even though I was fully prepared to pay for the baggage allowance and handed over my credit card, the gate agent deliberately prevented me and my daughter f...

I recently experienced an extremely frustrating situation with Ryanair during an international trip, and I’m utterly disappointed. Despite holding a valid ticket and traveling with my gray passport, Ryanair refused to allow me to board my flight from Sofia to Italy. This is not only unfair, but it a...

I recently booked a flight with Ryanair from Bratislava to Dalaman, including luggage. However, when I arrived at the gate, I was told that I had to pay an additional €46 to board, despite showing my ticket. They ignored my explanation and threatened that if I didn't make the payment within two minu...

I had a Ryanair flight from Cluj (Romania) to Dublin on June 9, 2024. Unfortunately, the staff at the check-in counter was highly unfriendly to non-EU citizens and were unaware of the visa requirements for Ireland residents and minors traveling with parents. It was a particularly unpleasant experien...

Ryanair's attitude was incredibly dismissive. Despite purchasing cabin baggage, I was singled out during boarding and my information was disregarded. My QR code became unreadable, and I received no assistance in obtaining a new one. While other passengers boarded, I was left stranded in Slovakia. At...

Last month, I booked a flight with Ryanair for my October 1st journey to Germany, with a return scheduled from Amsterdam on October 9th. Attempting to secure my return ticket, I encountered a system error, preventing the completion of my purchase. A few days later, when I revisited the app to finali...

20.08/24.08 we bought a round trip ticket to ryanair otp-tsf FR1181 bucharest (otp) venice (treviso) airport, which will depart at 11.30 am on 20 August 2023. My wife, who is a Romanian citizen, and I bought a round trip ticket. They directed me to the lady. Citizens of the European Schengen region ...

On August 20, 2023, at 11:30, my spouse (a Romanian citizen) and I purchased round-trip tickets (FR1181) from Bucharest to Venice with Ryanair, departing on 20.08 and returning on 24.08. This morning, when we approached the counter (No. 95) at the airport, we were directed to their supervisor. She b...