PUBG (Pubgmobile.com)

17100
(81 reviews)
Write a Complaint
483 Complaints
PUBG (Pubgmobile.com)
17100
(81 reviews)
Write a Complaint

I Sold My PUBG Mobile Account But Didn’t Get Paid

Yasin
June 24, 9:48 pm
32
I Sold My PUBG Mobile Account But Didn’t Get Paid
5
Min is very satisfied with the result
Resolved

I Was Banned on PUBG Mobile Without Any Reason

Min
June 24, 8:01 pm
47

"Thanks"

I Can’t Match into Any PUBG Game—No Matches Found in Any Mode

Faruk
June 24, 5:00 pm
26

My PUBG Account Was Hacked I Lost Access

Yusuf
June 17, 4:35 pm
39

My PUBG UC Disappeared I Accidentally Bought a Crate

Muhammed
June 17, 2:35 pm
32

My PUBG Mobile Account Banned for No Reason

Emir
June 17, 1:51 pm
29
My PUBG Mobile Account Banned for No Reason

I’m Getting Screen Flickering and Glitches in PUBG on My New Galaxy S25 Plus

Furkan
June 13, 1:35 am
40

I Keep Getting Kicked from PUBG Mobile Mid-Game During Fights for No Reason

Dom
June 12, 10:00 pm
20

My Phone Overheats Playing PUBG at Just 60 FPS After 3 Months of Use

Alihan
June 11, 5:10 pm
20
5
Erdem is very satisfied with the result
Resolved

PUBG Mobile Banned My Account After I Tried to Trade It

Erdem
June 09, 10:36 pm
22

I Can’t Log Into My PUBG Mobile Account After Phone Change

Hazal
June 04, 4:08 pm
31

I Lost Access to My PUBG Mobile Account Again After It Got Hacked a Second Time

Alev
June 04, 3:47 pm
22

I Can’t Access My Hacked PUBG Mobile Account Since 2020

Özgür
June 04, 1:19 pm
20
I Can’t Access My Hacked PUBG Mobile Account Since 2020
I Can’t Access My Hacked PUBG Mobile Account Since 2020

PUBG Mobile Charged Without My Consent—I Didn’t Get Any UC

Salih
June 04, 11:42 am
16

PUBG Mobile UC Reward Did Not Work When I Used the App Code

İbrahim
June 03, 4:46 pm
18

I Can’t Access My PUBG Mobile Account Due to Old Phone Number

Osman
June 02, 7:58 pm
36

I Found an Unknown Email Linked to My PUBG Account

Abdullah
June 02, 3:49 pm
20

I’m Losing Fun in PUBG Mobile Because Bots Have Disappeared

Kayra
June 02, 1:22 pm
18
1
Beytullah is completely dissatisfied with the result

I Lost My PUBG Mobile Account After 7 Years Due to Weak Security

Beytullah
June 01, 11:21 pm
28
I Lost My PUBG Mobile Account After 7 Years Due to Weak Security
I Lost My PUBG Mobile Account After 7 Years Due to Weak Security
1
Özgür is completely dissatisfied with the result

I Found Unauthorized 900₺ Charge from PUBG Mobile Turkey DCB

Özgür
June 01, 10:46 pm
13

I Bought PUBG Accounts That Are Empty, Buggy, and Some Even Stolen

Okan
June 01, 9:30 pm
14
1
Burak is completely dissatisfied with the result

I Found ₺1800 Charged on GSM Line for PUBG UC Without My Consent

Burak
June 01, 5:37 pm
14

I Can’t Access My PUBG Account After My Number Was Changed Without Permission

Hasat
May 21, 3:05 am
47

Frequently Asked Questions (FAQ)

Can I get my money back from PUBG Mobile?
  • Refund in PUBG Mobile is possible under certain conditions:
  • You can get your money back if you don't use any digital products in the game within 14 days of purchasing it.
  • However, you will not be able to get your money back for some items, such as equipped skins or opened clothing sets.
  • Similarly, unused G-COIN purchases are also valid for a refund within 7 days.
How do I cancel my PUBG payment?
  • If you wish to stop paying for PUBG on an Android device:
  • Head to Google Play's subscription management settings, press the subscription in question and then tap the "Cancel subscription" button.
  • If you own an iPhone:
  • Access Settings, press your name, and then select iTunes & App Store to terminate your PUBG membership. Choose "See Apple ID" after tapping your Apple ID. Choose the subscription you want to manage by scrolling down and tapping the "Subscriptions" option. Afterward, you can use the available choices to modify or terminate your membership.
Why did my PUBG account got banned?
  • Your PUBG account may get banned for several reasons:
  • - using cheating tools or illicit software like AIM bots and hacks,
  • - logging in from an unauthorized third-party app,
  • - making changes to client data,
  • - using unofficial game clients,
  • - providing false information,
  • - promoting illegal content or websites,
  • - cheating repeatedly in team games,
  • - using unauthorized payment channels,
  • - teaming up with players outside of your team.


  • To unban your PUBG Mobile account, you can try appealing to the PUBG support team through their Help Page.
How can I verify my PUBG Account?
  • The first method is to link your account to your social media accounts, such as Facebook or Twitter. To do this, go to the settings menu in PUBG Mobile, select "Account," and then choose "Link." Follow the instructions provided to link your account to your desired social media account. Once linked, you can verify your account by logging in with your social media credentials.
  • The second is to use SMS verification. To do this, go to the settings menu in PUBG Mobile, select "Account," and then choose "Verification." Enter your phone number and wait for the verification code to be sent to you via SMS. Once you receive the code, enter it into the app to complete the verification process.
How can I contact PUBG Support?
  • PubG offers customer support via Chatbot or by filling out the customer support claim form on their official site www.pubgmobile.com. If you need in-game help, go to “Settings”, and click on “Contact CS.

About PUBG

PlayerUnknown's Battlegrounds, or PUBG for short, is a well-known online multiplayer battle royale game. The South Korean video game studio Bluehole's PUBG Corporation developed the game. First published in March 2017 for Microsoft Windows, PUBG has now been ported to consoles like Xbox One and PlayStation 4 as well as mobile devices.

Up to a hundred players drop onto an island in PUBG, where they must forage for supplies and fight to the death to emerge victorious. The game's fast-paced action and photorealistic visuals have made it a favorite among professional gamers, and competitions featuring the game's players have become increasingly common. PubG can be played single, with a partner, or on a team.