Peugeot service delay

I am the owner of a Peugeot 3008 that is only 6 months old, and my vehicle has been at the Mepa authorized service for approximately 30 days due to an ECU (engine control unit) failure. I was informed that the ECU needs to be replaced, but the part is still being awaited from France. For the past mo...

I own a 2023 Peugeot 2008 GT, which is still under warranty, but for the past 4–5 days I have been experiencing a serious issue. The vehicle suddenly stopped recognizing the key. When I manually unlock and start the car, it recognizes the key for a while. However, after I leave the vehicle and retur...

I have been experiencing a camshaft timing chain noise issue in my 2022 Peugeot 3008 1.5 diesel for some time now. This noise has been present for approximately 4,000 kilometers and has increased noticeably over time. When I took my vehicle to the Ordu Ateş authorized service center, they confirmed ...

I own a 2008 model Peugeot, and in May 2025 a fault occurred in the right rear shock absorber of my vehicle. This issue is still ongoing and is affecting both my driving comfort and my safety. I took my vehicle to the authorized Peugeot service center Ordu Ateş Oto for its 15,000 km maintenance. Th...

I delivered my Peugeot 208 GTI BY PSP 208 HP FL to Peugeot Göral Balgat Authorized Service in Ankara, Türkiye, on 04 September 2025 for repair. As of today, more than three months have passed, and my vehicle has still not been returned. My service record number is 10905017. I was initially informed ...

On May 30, 2025, I purchased a brand-new Peugeot 3008 Hybrid GT, which had 9 km on it at delivery. A few days later, I noticed small paint chips on the car and immediately filed a complaint. On July 3, 2025, I went to Peugeot Çorum Karataş service, where a report was prepared stating the issue was m...

On September 13, 2024, my red 2008 Peugeot, license plate 06 dc 7213, purchased from the Balıkesir Peugeot Beyaz dealership, was taken to the Ankara Peugeot Göral service center due to an ignition problem. The service center also diagnosed a steering box fault and stated that the part would be sourc...

On May 16, 2025, I delivered my 2020 Peugeot 308 1.2 Style, which had been in an accident, to the Yenibosna Mepa Peugeot service center. After the repair, I had a problematic experience from start to finish. About two weeks later, the right headlight began fogging, so I returned to the same service....

I contacted the Kocaeli Çetaş dealership regarding a battery failure in my Peugeot 5008. Although my car is only two years old, the battery failed, and I've had trouble scheduling an appointment with this service center before. When I called the service center, they scheduled the repair appointment ...

I delivered my Peugeot 3008 to the Ankara Şaşmaz ABC Peugeot Authorized Service on 05/05/2025, and it has been kept there for 96 days. The service representatives state that they are waiting for parts from France, which is why the repair has not been completed. Despite repeatedly contacting both the...

While my Peugeot 2008 vehicle was still under warranty, I encountered an issue with the paint peeling off about a month ago. I contacted the authorized Peugeot service center in Ümraniye, Istanbul regarding the problem. The service team identified it as a factory-related chronic issue, carried out t...

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On July 16, 2025, the timing belt set of my Peugeot 3008 was replaced at the authorized Konya Özkaymak Peugeot service center. About a week later, when I opened the hood to refill the windshield washer fluid, I noticed that the engine cover was missing. When I contacted the service center, they firm...

Dear Peugeot Customer Service, I am the owner of a 2021 model Peugeot 2008 EAT 1.2 130 HP vehicle. For more than two years, I have been experiencing intermittent idling fluctuations when the vehicle is stationary in traffic. Despite taking my vehicle multiple times to Ankara ABC Otomotive authorized...

We purchased a full service package campaign for our brand-new Peugeot 408 vehicle, which we bought in June 2023. As part of this campaign, the first two maintenance services were supposed to be free of charge. We completed the first maintenance for free in June last year. When we returned this year...

I bought a Peugeot 408 from Haramidere Erdemirler Otomotiv, part of Stellantis, and experienced a minor accident with the car around four months back. I've been waiting for my car to be repaired, but all I keep hearing is that a part is missing. Whenever I check in, I receive yet another excuse or a...

While traveling in Tekirdağ, I parked my 3008 Hybrid to rest, but when I returned to the car, all the lights were off, there was no electricity, and the vehicle wouldn’t start. On May 31, 2025, around 11:00 p.m., I called roadside assistance, and we agreed that a tow truck would be sent the next day...

The air conditioning of my brand new Peugeot 2008 GT model, which I bought in January 2025, stopped working right before the holiday. How can the AC of a 5-month-old vehicle fail? I'm about to go on a trip, but the service center doesn’t care. It’s unacceptable that such an expensive and supposedly ...

I bought a Peugeot 3008 Allure 1.2 Hybrid in February 2025 from the Göral-Ümitköy dealer in Ankara. Previously, I had purchased a Peugeot 3008 Diesel from the same dealer in August 2020, and during the new purchase, they bought back my old vehicle—showing that I am a loyal customer. However, just tw...

I was involved in an accident with my Peugeot vehicle on 21.03.2025, and it was towed to the authorized service center the same day. The bumper and headlight needed to be replaced. It has been two months, and I still haven’t received my car back. They are also not providing a replacement vehicle. I ...

I own a 2024 model Peugeot 3008. On May 12, 2025, I contacted the authorized service center due to a malfunction in the multimedia screen. I was initially told the issue would be resolved through a software update, but this did not fix the problem. On May 13, 2025, I was informed by the service cent...

In February 2025, I brought my vehicle to Öztek Peugeot Dealer in Kartal, Istanbul, Turkey, due to a malfunction in the radio and local navigation system. Upon inspection, it was determined that the BSRF unit of the vehicle was not accepting the software update and needed to be replaced under warran...

We had a problem with charging our Peugeot E5008 brand new vehicle when it was 6 days old. We contacted the place we bought it from. They immediately made an appointment for 24.03.2025. We have met many times for replacement since we delivered our vehicle to the service. However, we could not get an...