We purchased a full service package campaign for our brand-new Peugeot 408 vehicle, which we bought in June 2023. As part of this campaign, the first two maintenance services were supposed to be free of charge. We completed the first maintenance for free in June last year. When we returned this year for the second one, we were told the campaign had ended one month ago and that we would now need to pay for the service. I bought this package—what do you mean the two years ended a month ago? Why should the campaign expire before I’ve even used my second maintenance? Why did I pay for it then? You’re quick to call people in for maintenance just to ensure the warranty continues and to collect payment, but now you’re saying it's one month too late and voiding the benefits? This feels like the only company where we’re treated so poorly even after paying. If my issue is not resolved, I will put my car up for sale and clearly state that I distanced myself from the brand because of this experience. I also plan to send a detailed email to the company’s international headquarters.
I purchased my 2023 Peugeot 3008 brand-new at zero kilometers. When I took it for its first service, I was informed that I could buy a maintenance package, and in June 2024, I purchased the 2-year/50,000 km package for ₺29,000 through ABC Peugeot Şaşmaz Authorized Service. I had two services done un...
At the beginning of 2023, I bought a brand new Peugeot 3008. Last year (02.03.2024), I took my car to the ABC Peugeot Authorized Service located on Ankara Istanbul Road for annual maintenance. They offered me a two-year service package called full service package. I accepted. I paid ₺15.798,00 in ad...
I bought a 2022 Peugeot 3008 second-hand in 2024, and while it was still under warranty I took it to the authorised Peugeot service due to a noise coming from the engine. The car stayed for two days, some parts were changed, and I only paid for antifreeze. A few days later, the same issue returned. ...
If you've made the mistake of buying a Peugeot, spend the extra money to extend its warranty as much as possible; otherwise, you'll be in serious trouble. In 2020, I bought a brand-new Peugeot 2008 from a dealership. Since then, the car has broken down almost every month, and there isn’t a single pa...
I want to share my experience and the difficulties I'm facing with the authorized service for my 2023 Peugeot 408. I bought my car about 2-2.5 months ago. On October 21, 2024, I was involved in an accident. The damage includes a 10 cm dent on the right front fender, minor damage to the right front b...
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