While traveling in Tekirdağ, I parked my 3008 Hybrid to rest, but when I returned to the car, all the lights were off, there was no electricity, and the vehicle wouldn’t start. On May 31, 2025, around 11:00 p.m., I called roadside assistance, and we agreed that a tow truck would be sent the next day at 8:00 a.m. However, the tow truck only arrived 15 hours later, at 11:00 p.m. on June 1. The car was taken to the Çorlu Çetaş service center, which never answers phone calls. On June 2, I traveled from Istanbul to Çorlu and was told, “We’ll get back to you today or tomorrow at the latest,” but no one followed up. I went again on June 3 and was told the car was in testing, but still no updates were provided. On June 4, I returned once more, as I couldn’t reach them by phone, traveling back and forth from Bağcılar, Istanbul. During my last visit, I found out that the car hadn’t even been checked yet and wasn’t undergoing any tests. After raising my voice at the service and showroom, they rushed to inspect the car and handed it over in working condition. They said it needed to stay in service longer to determine the cause of the issue. I brought the car to Istanbul, but just like in Çorlu, none of the service centers answer the phone here either. The car, which I bought brand new, has only 25,000 km and has already had a transmission replacement (which took a month in service), multiple engine failures while driving (each time staying in service for 3–5 days), and a faulty foot sensor for the trunk which I reported on day one—yet the replacement part arrived only after 8 months. Now, the car is showing a collision warning system error and an autonomous driving malfunction.
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