I received a welcome bonus, but Parimatch refused to let me withdraw it. How can I resolve the issue with Parimatch?

Today I deposited 1000 into my Parimatch account directly as a normal deposit, but the entire amount has been locked as a bonus and I am unable to withdraw it. I did not choose or accept any specific bonus conditions for this deposit, and I only intended to have this money available as a regular, wi...

I deposited ₹500 into my Parimatch account registered under the name Atharva on April 24, 2026, at around 2:30 PM to use in live games. However, after completing the deposit, the amount was automatically locked as a bonus, preventing me from using it freely as I intended. I did not opt into any bonu...

I am experiencing an issue on the Parimatch app related to casino games being “locked by bonus slots.” On April 21, 2026, I deposited my own funds into my account. However, after making the deposit, the games became restricted due to bonus conditions. Currently, I am unable to play any games, and my...

I am using Parimatch from India, and on Monday evening, I deposited 1,000 rupees into my Parimatch account via UPI. After this deposit, the amount was locked in a bonus, and I have not been able to use it normally since then. Currently, I cannot withdraw these 1,000 rupees, and I also cannot use the...

I deposited ₹500 into my Parimatch account on April 18 via bank transfer. After the deposit was completed, I opened the app and saw that the entire ₹500 had automatically been placed in the “locked by bonus” section instead of appearing in my main balance. I did not intend for this amount to be tre...

I am a Parimatch user on the parimatch.com platform, and I am writing because I have not received my birthday bonus. My birthday was on April 21, 2026, and I expected the bonus to be credited to my account on that date. However, even after waiting a full day, the bonus has still not been added to my...

On April 18th, 2026, I deposited ₹500 into my Parimatch account using my Mobikwik wallet. The deposit went through successfully and is tied to Game ID 913734480 and UTR number 296482304147. However, the amount never showed up in my usable wallet balance — instead, it got placed into a locked bonus b...

I am writing regarding an issue I experienced with a Parimatch casino bonus, where my funds were suddenly blocked during the wagering process. While I was wagering the bonus, my casino balance was frozen without any explanation, and I have been unable to use or access my funds for about one hour. Cu...

I am writing regarding an issue I am experiencing with my Parimatch account, where a portion of my balance is marked as “Locked by bonus / Temporarily restricted by bonus.” Currently, an amount of ₹4,000 is locked in this way, and I am unable to use or withdraw these funds. I do not understand the ...

My Parimatch account (account number 983805586) is showing my balance as “locked by bonus,” which is preventing me from placing any bets. On April 12 at around 10:48 AM, I deposited a total of $31 (two separate deposits of $16 each) strictly for betting purposes, without intending to use any bonus. ...

I deposited 2,000 INR into my Parimatch account on April 7 at 3:34 PM, but the amount was automatically locked under the “Wheel of Fortune” sports betting bonus. I did not intend to use this bonus, and I did not want my deposited funds to be restricted in this way. As a result, my money is currentl...

I am a Parimatch user and I am facing an unresolved issue with my deposit. The amounts in my bonus balances 500 and 688 are blocked and I cannot use or withdraw this money in my Parimatch account. I do not know under which exact conditions this blocking started, but the funds have remained inaccessi...

I am writing regarding an issue I am experiencing on the Instant Games platform, where my bonus balance of 1000 Rs has been locked and cannot be withdrawn. Since the 7th, whenever I try to withdraw this amount, the system shows “locked bonus” and does not allow me to access my money. I have tried to...

On April 7, 2026, I deposited ₹5,000 via Google Pay into my Parimatch account from India. However, instead of being added as a regular playable balance, the entire amount was automatically converted into bonus balance. Because of this, I am unable to use the funds as real money for normal gameplay....

I am writing to report an issue with a withdrawal on my Parimatch account related to a locked bonus balance. I am based in India, and since April 3, 2026, an amount of ₹1,000 has been locked in the bonus section of my account, and I am unable to withdraw it even though I want to cash it out. I requ...

I am using the Parimatch iOS application in India and on 3 April 2026 the money I deposited into my account was locked with the note “Locked by bonus.” Since then, I have not been able to use or access this deposit properly, and a total of 900 INR is currently locked in my account. I could not get a...

I deposited 1000 rupees into my Parimatch account today to use in casino games. However, when I try to play, the system shows the message “balance is temporarily locked by bonus” and the amount is not usable in casino games. I did not select, activate or use any bonus or promo code during this depos...

I have been using my Parimatch casino account from India for about one year and currently have a casino balance that includes a bonus. I now want to withdraw my full balance to my bank account, but the system is not allowing me to do so. They are not letting me place any bets except in the casino, a...

I am writing regarding an issue I faced with a 450 bonus on Parimatch.com while playing cricket betting from India. On 01/04/2026 at around 06:20, my amount of 450 was not added to my main deposit balance and went directly into the bonus balance instead, even though I did not want it to go as a bonu...

I deposited ₹500 into my Parimatch account as part of a deposit bonus campaign. After making this deposit, the amount went into the bonus section but the bonus was blocked and I have not been able to use or benefit from it as expected. Despite fulfilling the deposit requirement, the promised deposit...

I deposited money into my Parimatch account on 20 March 2026, and this amount was automatically transferred into a casino bonus. Since then, I have not been able to use this balance in the casino section. Every time I try to play, the system shows the warning “your fund locked by casino” and does no...

Today at approximately 10:30 a.m., I deposited 850 INR into my Parimatch account via UPI. After the deposit, the entire amount was locked as a bonus, and I am unable to use it in any way. The balance is not available for normal betting or withdrawal, and there is no clear explanation in my account a...

On March 9, 2026, I deposited ₹1,200 into my Parimatch account for sports betting using UPI. After the transaction was completed, my account only showed bonus money, and my actual ₹1,200 deposit was locked by the bonus. Because of this, I am unable to use my real deposited balance normally. I have ...

On February 22, 2026, I noticed an issue with my Parimatch account balance related to a bonus. My current balance is 950, but my “shot bonus” has not been transferred to, or reflected in, my available balance as I expected. I request that my shot bonus be correctly credited to my available balance ...

I deposited an amount of ₹700 into my Parimatch account (Player ID: 245263***) on 4 February 2026 via UPI. Without asking for my consent, Parimatch automatically converted this entire deposit into a bonus balance. Because of this, the money is locked in the bonus section, and I am neither able to wi...