I received a welcome bonus, but Parimatch refused to let me withdraw it. How can I resolve the issue with Parimatch?

If Parimatch refuses to let you withdraw your welcome bonus, the first step is to carefully read the bonus terms and conditions on their website. Parimatch often has wagering restrictions, such as betting a particular multiple of the bonus amount (e.g., 10x or 20x) before you can withdraw. In addition, be sure you've met restrictions such as minimum odds (typically 1.5 or higher), certain bet types (e.g., single bets or accumulators), and any time constraints for wagering (e.g., 7 or 30 days). These terms can be found under the "Promotions" or "Bonus Terms" sections of Parimatch's website.

If you have verified that all requirements have been met but are still unable to withdraw, please contact Parimatch's customer service by live chat, email ([email protected]), or phone. When contacting us, please provide your account information, the bonus you got, and proof that you have satisfied all of the conditions. Request a clear explanation for the withdrawal block.

If Parimatch still does not allow you to withdraw, you can consider leaving a comment or filing a complaint with us to help address the issue.