Parimatch Casino Games Locked by Bonus Slots After Deposit

I am experiencing an issue on the Parimatch app related to casino games being “locked by bonus slots.” On April 21, 2026, I deposited my own funds into my account. However, after making the deposit, the games became restricted due to bonus conditions. Currently, I am unable to play any games, and my deposited balance cannot be used properly because of this “locked by bonus slots” status. This situation is very frustrating, as I deposited my own money but cannot access or use it freely within the platform. I request that my account be reviewed, that any incorrect or unnecessary bonus restrictions be removed or adjusted, and that all games be unlocked so I can use my deposited balance normally.