I am using Parimatch from India with the account registered under the email address Ktrohan.****@gmail.com. On 01/06/2026, I deposited 1000 INR into my Parimatch account, but this deposit was locked because of a bonus, and I am unable to use it. After noticing that my 1000 INR deposit was locked by the bonus, I tried to contact Parimatch customer support, but my messages were not allowed, so I could not get any explanation or assistance from them. I request that my 1000 INR deposit be unlocked and made fully available in my account, and that any unnecessary bonus restriction on this amount be removed. I also ask for a clear explanation of why this happened so that similar issues do not occur again.
I am writing to report an issue with a withdrawal on my Parimatch account related to a locked bonus balance. I am based in India, and since April 3, 2026, an amount of ₹1,000 has been locked in the bonus section of my account, and I am unable to withdraw it even though I want to cash it out. I requ...
I am using Parimatch from India, and on Monday evening, I deposited 1,000 rupees into my Parimatch account via UPI. After this deposit, the amount was locked in a bonus, and I have not been able to use it normally since then. Currently, I cannot withdraw these 1,000 rupees, and I also cannot use the...
I am using the Parimatch iOS application in India and on 3 April 2026 the money I deposited into my account was locked with the note “Locked by bonus.” Since then, I have not been able to use or access this deposit properly, and a total of 900 INR is currently locked in my account. I could not get a...
I deposited 1000 rupees into my Parimatch account today to use in casino games. However, when I try to play, the system shows the message “balance is temporarily locked by bonus” and the amount is not usable in casino games. I did not select, activate or use any bonus or promo code during this depos...
On 03/04/2026, I deposited ₹1000 to my Parimatch account through Icash.one under the deposit section. After making this payment, the amount was locked as a bonus instead of being available as a normal balance in my wallet. I did not intend or consent for this deposit to be converted into a locked bo...
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