Dear Papa John’s Family: Today, I want to share a deeply unsettling employee-customer experience I had at your Papa Joh...n's Koşuyolu branch. On Tuesday, July 28, 2026, at 1:44 PM, I dropped by your "Papa John's Koşuyolu" location at Koşuyolu Mah. Koşuyolu Cad. No:50A Kadıköy/Istanbul to grab lunch.
On July 19, 2026, at 5:29 PM, I placed order #335932863 for a Large Super Papa's pizza totaling $12 from the Papa Johns ...Pizza İstanbul Güneşli branch. I selected credit card payment at the door as my payment method. The order took a long time to arrive—about 70 minutes. When the courier arrived at
On June 20, 2026, I placed an online pizza order totaling around $29 from Papa John's via the Migros Food app from Atakö...y, Istanbul. Even though my order was confirmed at 1:19 PM, it wasn't delivered until around 3:00 PM, and the pizza arrived completely cold, dried out, and sloppily put together.
Today, I ordered a pizza from Papa John’s via the Getir app, but my experience was extremely disappointing. My order was... not delivered for nearly an hour, and then I received a notification that it had been canceled through the app. Since the order was canceled, I can no longer see the order number.
Today, I ordered a pizza from Papa John’s through the Migros Yemek app (Order No: 699796206). The Italian meatballs and ...grilled chicken included in my order were spoiled — they had a terrible smell and an awful taste. Because of this, I couldn’t eat the pizza at all. I tried contacting Migros Yemek
At 5:42 PM, I placed an online pizza order from Papa John’s through the Migros Yemek app. Just a few minutes later, at 5...:47 PM, I messaged Migros Yemek to ask if I could delay the delivery time, but I was told that the order was already being prepared and about to be dispatched. Because of that, I r
Yesterday, I ordered from Papa John’s Pizza through Yemeksepeti. The pizza arrived 55 minutes late and was completely co...ld. I didn’t pay 420 for a cold pizza. When I reported the issue to Yemeksepeti, they offered only a 100 TL coupon as compensation. The Küçükyalı Papa John’s branch said there was
The Papa John’s branch operator not only sent the wrong order but also insulted me and refused to issue a refund. I inte...nd to file a formal complaint against this person — I even have a voice recording of the incident. Such behavior is completely unacceptable and damages the Papa John’s brand image.
I placed an order through the Migros Yemek app from Papa John’s Ataköy. The product photo clearly showed a pizza topped ...with crushed Doritos, but what I received was completely missing the pizza. I paid 250 for two items, yet all I got was chips and a soda. It’s honestly disappointing and frustrati
As a frequent customer who regularly orders pizza and fries from Papa John’s, I’ve noticed a recurring issue. The menu c...learly states that the fries portion is 200g, but every time I receive my order, the quantity seems significantly less. At first, I gave them the benefit of the doubt and didn’t w
I ordered a basil and cheddar pizza from Papa John’s Bostancı branch and added extra toppings of chicken and Italian mea...tballs. However, when my pizza arrived, there was absolutely no basil sauce on it. I called the store, and the person who made the pizza, E**** Hanım, insisted that she had applie
I placed a pizza order from Papa John’s at 10:26 PM, expecting prompt delivery. The pizza was marked as delivered at 11:...13 PM, but it never arrived. I had to contact live support myself to cancel the order, as the company didn’t take any action. If I hadn’t followed up, I wouldn’t have even received
I placed an order from Papa John’s Pizza, but after waiting over an hour, I canceled it. The restaurant is only five min...utes away by bike, so this delay was unacceptable. This wasn’t my first bad experience—previously, pizzas took 50 minutes to an hour to arrive, and the quality was terrible. One pi
I recently ordered a pizza from Papa John's, but it arrived completely burnt. I immediately contacted customer service, ...and they assured me they would send a replacement. After waiting for two hours with no delivery, I called back, only to be told there was a mistake, and they would not be sending a
I placed a food order through Migros Yemek, including a medium Garlic Basil Cheddar Cheese Pizza worth ₺229.99, as part ...of a total ₺411.97 order from Papa John's. However, the pizza was not delivered. The delivery person claimed I only ordered a small pizza, and that the total bill was ₺380, which c
I ordered from Papa John's Pizza, expecting delivery within the advertised 30 minutes. However, it has now been 1 hour a...nd 10 minutes, and my order still hasn’t arrived. I had to cancel the order after waiting far beyond the promised time frame. Despite calling four times for an update, I was only t
Every time I place an order on Papa John's Pizza website, my order is either not sent to the branch or gets stuck in pro...cessing, causing constant frustration. Despite notifying the company multiple times, both in writing and over the phone, no improvements have been made, and I never receive any fol
I ordered two large pizzas from Papa John’s through Yemeksepeti, and it took around 50 minutes to arrive. I called the s...tore before the delivery, and they said it had just left. 18 minutes later, it finally arrived. I called again 15 minutes after my first call, asking how it was possible for a pizz
I placed an order for three pizzas at 8:00 PM. Although the pizzas were ready on time, the delivery took 1 hour and 15 m...inutes, and they arrived cold. When I went to confront Papa John's in person, the delivery driver just smiled, and instead of offering an apology, the staff tried to justify the de
I ran into a perplexing problem with Papa John's Pizza delivery hours. While the website stated a closing time of 2:00 A...M, they abruptly stopped taking orders at 10:45 PM. To add to the confusion, they appeared to have divided the area into regions. For example, the Istinye branch, which is only 2 k
Papa John's Pizza is one of the popular pizza chains in the world with over 5,300 locations across the globe. Papa John's Pizza presents its priorities as "bringing superior-quality pizza to customers across the globe." They base their company's success on using high-quality materials and goods. Papa John's Pizza offers various pizzas, including classic options like pepperoni, cheese, and sausage. They also have specialty pizzas, such as Hawaiian BBQ Chicken, The Works, and Super Hawaiian. In addition to pizza, they offer sides such as garlic knots, breadsticks, and wings. They also offer desserts, including chocolate chip cookies, cinnamon pull-parts, and brownies.
