On June 10, 2025, I purchased a pair of Naples model slippers from the Birkenstock store in Rome, Italy. The sole has come off, and although I no longer have the receipt, I still have the credit card slip, and it was also recorded in my passport. I request an exchange for the product and that my gri...
I placed an order with Birkenstock and paid ₺4,800 for a pair of sandals. The amount was immediately charged to my account, but I never received any confirmation email, SMS, or shipping update — absolutely no communication at all. It’s been days, and I still haven’t received the product. I tried re...
I purchased the Birkenstock Bend Low VL Sandcastle shoes from the brand’s online store on February 9, 2024. Despite limited use and never wearing them during the summer, the shoes have developed severe damage around the ankle area, resembling cuts made with a knife. There is no deformation in any ot...
I bought a pair of Birkenstock men’s leather sandals, expecting top quality for the price. Despite wearing them only about 10 times and never exposing them to water, the sides began to separate. I sent them in for inspection, only to have them returned with no resolution. It’s extremely disappointin...
I recently bought a pair of Birkenstock shoes for ₺4500, expecting high quality and durability. However, shortly after purchase, I noticed the leather on the side of one shoe had warped and wouldn’t straighten out. When I took the shoes back to the store, I was told, “Yes, this happens—there’s nothi...
In June, I purchased a pair of Birkenstock Form Medical sandals, and within a few months, the leather on the side cracked due to its stiffness. I received an email instructing me to ship the sandals to the Form Medical service center, which I did. They received the sandals on the 18th and shipped th...
Last year, I bought Birkenstock sandals. After a few weeks, I went back to the store because they were making noise and showed them. They said it would go away once they adjusted to my feet. When it didn’t, I took them back again, and they were put in for inspection. A few weeks later, they came bac...
The Overweight Woman Working at Birkenstock Via Port Asia addresses the customers entering the door in a disrespectful manner and even prevents the customers from shopping with an attitude that shows that she has personal problems. The date we witnessed this behavioral disorder is October 29. It was...
I can't believe I fell for the hype and bought 2 Arizona slippers from the Birkenstock store on Bagdat Street just 2 days ago. What a huge mistake! I wish I could turn back time. My feet have been suffering ever since. They got soaked in no time, as if I was walking through a river! And that's not e...
been a big fan of your products for a while now, but I gotta be honest, my latest purchase was never near previous orders and purchases. I'm super disappointed, you know? Sorry, but this will be my last time shopping with your company, bought some sleepers for my daughter from the Birkenstock store ...
