Today, I ordered a pizza from Papa John’s via the Getir app, but my experience was extremely disappointing. My order was not delivered for nearly an hour, and then I received a notification that it had been canceled through the app. Since the order was canceled, I can no longer see the order number.
The payment was completed, and I was told that a refund will be issued, which I am currently waiting for. I contacted both Papa John’s and Getir customer service regarding the issue. However, the Papa John’s representative insulted me and hung up the phone, which is completely unacceptable.
I demand that my issue be resolved immediately, that I receive an official apology from Papa John’s for the inappropriate behavior, and that my payment be refunded as soon as possible.
At 5:42 PM, I placed an online pizza order from Papa John’s through the Migros Yemek app. Just a few minutes later, at 5:47 PM, I messaged Migros Yemek to ask if I could delay the delivery time, but I was told that the order was already being prepared and about to be dispatched. Because of that, I r...
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I ordered from Papa John's Pizza, expecting delivery within the advertised 30 minutes. However, it has now been 1 hour and 10 minutes, and my order still hasn’t arrived. I had to cancel the order after waiting far beyond the promised time frame. Despite calling four times for an update, I was only t...
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I placed a pizza order from Papa John’s at 10:26 PM, expecting prompt delivery. The pizza was marked as delivered at 11:13 PM, but it never arrived. I had to contact live support myself to cancel the order, as the company didn’t take any action. If I hadn’t followed up, I wouldn’t have even received...
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