At 5:42 PM, I placed an online pizza order from Papa John’s through the Migros Yemek app. Just a few minutes later, at 5:47 PM, I messaged Migros Yemek to ask if I could delay the delivery time, but I was told that the order was already being prepared and about to be dispatched. Because of that, I rushed back home to receive it.
However, I received a “delivered” notification at 6:24 PM, even though the order wasn’t actually delivered until 7:14 PM — nearly 50 minutes later. During this time, I called Papa John’s customer service twice, but they offered no solution or update. When the pizza finally arrived, it was cold due to the delay.
I also reported this issue to Migros Yemek, but the lack of attention and professionalism was extremely disappointing. I request that this incident be taken seriously and that a proper solution be provided to ensure such delivery issues and false notifications don’t happen again.
I placed a food order through Migros Yemek, including a medium Garlic Basil Cheddar Cheese Pizza worth ₺229.99, as part of a total ₺411.97 order from Papa John's. However, the pizza was not delivered. The delivery person claimed I only ordered a small pizza, and that the total bill was ₺380, which c...
I ordered two large pizzas from Papa John’s through Yemeksepeti, and it took around 50 minutes to arrive. I called the store before the delivery, and they said it had just left. 18 minutes later, it finally arrived. I called again 15 minutes after my first call, asking how it was possible for a pizz...
I placed a pizza order from Papa John’s at 10:26 PM, expecting prompt delivery. The pizza was marked as delivered at 11:13 PM, but it never arrived. I had to contact live support myself to cancel the order, as the company didn’t take any action. If I hadn’t followed up, I wouldn’t have even received...
Yesterday, I ordered from Papa John’s Pizza through Yemeksepeti. The pizza arrived 55 minutes late and was completely cold. I didn’t pay 420 for a cold pizza. When I reported the issue to Yemeksepeti, they offered only a 100 TL coupon as compensation. The Küçükyalı Papa John’s branch said there was ...
Today, I ordered a pizza from Papa John’s through the Migros Yemek app (Order No: 699796206). The Italian meatballs and grilled chicken included in my order were spoiled — they had a terrible smell and an awful taste. Because of this, I couldn’t eat the pizza at all. I tried contacting Migros Yemek...
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