DramaCove Refund Request for Unwanted Recurring Payments

I am writing to report a problem with the DramaCove platform. The platform is charging my bank account every week, and when I try to cancel, there is no option available to request the cancellation of the service. In addition, the e‑mail addresses provided for contact do not exist, so I am unable to reach any support. Yesterday I noticed a charge of approximately R$108,40 in my bank account related to DramaCove, even though I tried to cancel and do not want to continue with the service. I live in Curitiba, Paraná, Brazil, and these unwanted charges are causing me financial and personal inconvenience. I request the immediate cancellation of my subscription or account on the DramaCove platform and a full refund of the amount already debited, which is R$105,81 that I requested back, as well as any other weekly charge that has been or may be made without my authorization. I also ask that they provide a valid and functional contact channel so that users can resolve issues directly with the company.

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