FamPay Wallet Suspended for 'Suspicious Activity'

I am a shopkeeper and I use the FamPay wallet for my daily business transactions. On the 19th, someone sent me money which later turned out to be reported as problematic, and after that my FamPay wallet was suspended for “suspicious activity.” Since the suspension, I have not been able to send or receive any money through FamPay, and around ₹7,000 is stuck in my wallet. I contacted FamPay customer service by phone, but they did not provide any clear solution and my account is still blocked. I request that my FamPay wallet be urgently unsuspended and that the ₹7,000 balance in my account be released so that I can use my money and continue my work without interruption.